- Expertise in Linux Administration, including system monitoring, troubleshooting, and performance optimization.- Proficient in implementing and managing CI/CD pipelines using Jenkins for automated deployments.- Hands-on experience with Docker for containerization, creating and managing containerized environments.- Solid knowledge of AWS Cloud for deploying and managing scalable, cost-efficient infrastructure.- Skilled in monitoring and observability tools like Prometheus and Grafana for performance analysis and alerting.- Experience in implementing Git-Flow and GitOps workflows to streamline version control and infrastructure deployment.- Proficient in Ansible for automating infrastructure provisioning and configuration management.- Expertise in database backup strategies, ensuring data integrity and recovery processes.- Strong understanding of software development and deployment processes, with a focus on automation and reliability.- Adept at collaborating with cross-functional teams to achieve seamless integration between development and operations.

-Monitor and analyze security events from various systems (SIEM, firewalls, IDS/IPS, endpoint protection, etc.) to detect and respond to potential threats.-Perform real-time analysis and respond to security incidents as part of a 24/7 security operations center.-Investigate and classify security alerts, identifying the type and severity of each event.-Conduct initial incident triage, assess risk, and prioritize incidents for further investigation or escalation.-Collaborate with other teams to resolve incidents and implement mitigations and solutions.-Develop and maintain security documentation, including incident reports and SOC operational procedures.-Utilize threat intelligence to identify potential vulnerabilities and emerging threats in the organization's environment.-Conduct periodic threat hunting exercises to proactively detect malicious activities or potential security gaps.-Support continuous improvement efforts by contributing to SOC process improvements and tool optimization.-Stay up-to-date on the latest security trends, vulnerabilities, and compliance requirements.

Design, implement, and maintain secure network infrastructure to protect the organization's data and systems.Configure and manage FortiGate UTM devices, implementing firewall rules, intrusion prevention, antivirus, and web filtering policies.Deploy, configure, and manage F5 load balancers for enhanced security, traffic management, and optimized application performance.Manage and monitor VPN connections to ensure secure and reliable remote access for users.Identify and mitigate network vulnerabilities through continuous security assessments and proactive monitoring.Respond to network security incidents, conduct root-cause analysis, and implement corrective actions.Develop and maintain network security policies, procedures, and best practices.Collaborate with the IT team to secure network infrastructure, including routers, switches, and other critical devices.Perform regular security audits, vulnerability assessments, and patch management to ensure network security.Stay updated on the latest security threats, tools, and technologies to continuously enhance network defenses.

Provide first-level technical support to users by troubleshooting hardware, software, and network issues.Respond to incoming help desk requests via phone, email, or ticketing system, ensuring prompt and effective assistance.Diagnose and resolve technical problems, escalating complex issues to higher-level support teams when needed.Install, configure, and maintain computer systems, printers, and other office equipment.Manage user accounts and permissions within Active Directory, email systems, and other applications.Guide users through basic troubleshooting steps and provide training on IT tools and systems as needed.Document solutions and create knowledge base articles to improve help desk efficiency.Monitor and manage help desk ticketing system to ensure timely resolution of user issues.Track and manage IT assets, including hardware inventory and software licenses.Collaborate with the IT team to support technology upgrades, security patches, and system improvements.

Conduct drive tests to assess the performance and quality of mobile networks, including coverage, signal strength, and data throughput.Operate and manage drive test equipment to collect data on network performance across designated areas.Analyze drive test data to identify network issues, such as call drops, low data speeds, and signal fluctuations.Generate detailed reports and documentation on network performance, providing insights and recommendations for optimization.Collaborate with the network optimization team to improve coverage and quality based on drive test results.Troubleshoot network issues on-site and provide initial solutions to mitigate performance problems.Ensure accurate logging and documentation of all test parameters, locations, and equipment configurations.Perform benchmarking tests to compare network performance with competitors and industry standards.Stay up-to-date on new drive test tools, techniques, and technologies to enhance testing accuracy and efficiency.