- Spearhead strategic planning and business development initiatives for a growing pharmaceutical company- Drive operational excellence through implementation of robust quality management systems- Foster strategic partnerships with key stakeholders in the East African healthcare sector- Oversee compliance with regulatory requirements and industry standards- Lead cross-functional teams to achieve company growth targets and operational objectives

- Managed cabin operations, optimizing resources, time, products, and personnel to maintain high standards of safety, security, and service.- Ensured strict compliance with corporate, local, and international aviation safety regulations to safeguard passenger welfare.- Represented the company as a brand ambassador, actively participating in community initiatives to enhance corporate visibility and reputation.- Conducted regular crew performance reviews, providing constructive feedback and recognizing achievements to foster professional growth.- Addressed and resolved customer complaints promptly, delivering exceptional service and maintaining customer satisfaction.- Completed training in: - Safety & Emergency Procedures - Medical Response - Customer Service & Hospitality - Security Preparedness - Cultural Sensitivity & Adaptability - Leadership & Team Management

- Performed detailed inspections of incoming and outgoing shipments for weight, quantity, size, and condition accuracy.- Processed paperwork related to shipping orders including bills of lading, invoices and manifests.- Scheduled pick-ups and deliveries for cargo according to customer requirements.- Investigated discrepancies between actual receipts and expected shipments.- Prepared reports on cargo operations activities as requested by management.

- Facilitated seamless freight movement by coordinating with shippers, receivers, airlines, trucking companies, customs officials, and various personnel.- Managed shipping documentation efficiently, including bills of lading, invoices, and manifests.- Conducted precise inspections of shipments to verify accuracy in weight, quantity, size, and condition.- Scheduled cargo pick-ups and deliveries, aligning with customer requirements.- Maintained meticulous records of transactions in a computerized database system.- Collaborated with warehouse staff to coordinate the loading and unloading of containers for international transport.

- Engage customers to understand their needs, provide personalized style recommendations, and build rapport through product knowledge.- Promote products to achieve sales targets, upselling and cross-selling to increase revenue.- Monitor inventory levels and coordinate restocking of popular items to maintain availability.- Respect local cultural practices, ensuring interactions align with Saudi Arabian customs and store policies.