_Operational Excellence: Agile coach for Operational Excellence team._Artificial Intelligence: AI adoption leader._Service Delivery Management: Managed end-to-end service delivery processes from Built-in Quality point of view, ensuring high-quality outcomes and customer satisfaction._Agile Leadership: Coached and mentored engineering leadership in Agile methodologies to enhance cross-functional coordination and team performance._High-Performance Teams: Built and nurtured… Show more _Operational Excellence: Agile coach for Operational Excellence team._Artificial Intelligence: AI adoption leader._Service Delivery Management: Managed end-to-end service delivery processes from Built-in Quality point of view, ensuring high-quality outcomes and customer satisfaction._Agile Leadership: Coached and mentored engineering leadership in Agile methodologies to enhance cross-functional coordination and team performance._High-Performance Teams: Built and nurtured high-performance teams by identifying and addressing team dysfunctions, coaching on Ideal Team Player principles, and improving technical knowledge._Process Improvement: Improved operational processes using Agile methodologies, leading to increased efficiency and effectiveness._IT and Business Coordination: Facilitated better coordination between IT and business leadership, enhancing overall organizational agility._Agile Workshops and Socials: Organized and facilitated Agile workshops and team socials to foster team cohesion and continuous improvement._Product Improvement: Constantly worked towards improving the product for the best user experience, incorporating Root Cause Analysis, feedback and iterative development._Automation Leadership: Led the end-to-end automation (Shift-Left) movement, ensuring streamlined processes and reduced manual testing._Beta Program Support: Provided support for the Beta program, by facilitating stable staging environments._Quality Assurance Coaching: Coached the Quality Assurance team to improve testing processes and deliver higher quality products._Knowledge Management: Led continuous knowledge handoffs, ensuring seamless transitions and knowledge retention within teams. Show less

-- Key player in Agile transformation of the development team. -- Lead daily scrum, planning and retrospective meetings.-- Improved estimation process and definition of 'Done'.-- Constantly improve team velocity by motivating team to define stories better.-- Coached team to refine acceptance criteria.-- Implemented Test driven development.-- Established consistent pull requests and merge process in the team.-- Reduced list of impediments to the executives with… Show more -- Key player in Agile transformation of the development team. -- Lead daily scrum, planning and retrospective meetings.-- Improved estimation process and definition of 'Done'.-- Constantly improve team velocity by motivating team to define stories better.-- Coached team to refine acceptance criteria.-- Implemented Test driven development.-- Established consistent pull requests and merge process in the team.-- Reduced list of impediments to the executives with practical improvement suggestions.-- Brought constant improvement by leading State of Quality Assurance meetings. -- Conducted Regression War-Rooms involving all stakeholders to assure thorough testing.-- Arranged Go/No-Go meetings with director of product management. -- Established regression Automation strategy, using VersionOne and Selenium Framework.-- Delivered plan for high level automated regression project for 28 modules.-- Lead the support team in minimizing defects in production by 30% in one year.-- Charted clear to understand post deployment defects trends.-- Measured percentage of test coverage. Show less

-- Wrote entire regression suite for the main business site Autotrader.com -- Designed strategy for backend regression suite.-- Performed testing in Java, Html and CSS. Also handled CMS related deployment.-- Tested Ad-serving in business sensitive areas of the website.

-- Requirements collection from the clients.-- Presenting the requirements to the developers.-- Finalizing proof of concept with the customer.-- Agile testing and UAT throughout the development cycle.-- Delivery management.-- Worked on about 25 projects during my stay at the company.-- Acquired extensive experience in managing overseas development team.

-- Established a system of testing and logging 200+ electronics items per week and ensured correct reporting of defects for proper repair or compensation to the customers.-- Re-wrote the call center scripts to decrease loss of replacement parts and increase efficiency of RMA.-- Planned, implemented and tested network for a new Saturn Autos dealership including dual internet gateway using CISCO router.-- Supervised move of a major Siemens subsidiary to a new location… Show more -- Established a system of testing and logging 200+ electronics items per week and ensured correct reporting of defects for proper repair or compensation to the customers.-- Re-wrote the call center scripts to decrease loss of replacement parts and increase efficiency of RMA.-- Planned, implemented and tested network for a new Saturn Autos dealership including dual internet gateway using CISCO router.-- Supervised move of a major Siemens subsidiary to a new location and help reconfigure their WAN between USA and Germany. Help planning backup strategies and internet security.-- Wrote installation instruction documents for photochannel.com a FTP based system for one hour photo labs. -- Business analyst & planner for work flow related to SLA (service level agreement) requirements. -- Generated significant financial gains to the warranty insurer by improving onsite service system three major vendors.-- Monitored SLA compliance on all onsite warranty plans. Show less