• Connecting students and families with vetted and qualified tutors• Marketing and outreach• Customer service & client management• Business operations & recruiting

• Guiding and supervising a team of data engineers.• Promoting flexibility, innovation and development.• Leading enterprise level projects in areas including but not limited to clinical, charge services and operations.• Continuous refinement of internal processes.• Implementation of development standards for data source creation.• Development of data source improvement of internal processes• Collaborating with vendors and strategic partners to craft beneficial roadmaps for the ongoing advancement and expansion of our analytical platforms.

• Designing, creating and maintaining data pipelines, making data easily accessible and ready for reporting and analytics.• Administration of reporting and clinical EDW platforms.

• Applying subject matter expertise to complex data analytics challenges • Tableau Server administration• Developing data models for database structures• Enterprise analytics strategy development• Data extraction, ETL, and integration

Working towards efficient and meaningful delivery of data analytics, as part of the systems development team. • Working with IT and business resources within and outside the organization to develop and optimize processes for data integration and to make querying data more accessible within the organization. • Leveraging programming and systems analysis skills for design and functionality of reporting tools and data visualizations.

Developing solutions to answer challenging questions in areas including but not limited to clinical research, process improvement, revenue, and compliance.Assist the Clinical Informatics Manager and other leaders with practice management of meaningful use performance measures related to the EHR Incentive Program.Coordinating projects with end users and IT team members. Ensuring that reporting and analysis efforts are focused towards producing actionable insights.Monitor existing systems and make recommendations where appropriate, to maintain acceptable levels of performance, reliability, user satisfaction, and integration with other enterprise initiatives.

First point of contact for providing front-line diagnosis and support for all IT related problems.Performed system admin tasks and provide technical support to users across the network.Served as a liaison for IT teams within the organization.

Managed and provided expertise for critical aspects of the problem management system including but not limited to investigations, root cause analysis, product disposition, documentation, corrective action plan development, implementation and effectiveness checks.

Validation and implementation of COTS quality management software for clients in the Pharma and life sciences industry.