Ahmed Marzouk

Ahmed Marzouk Email and Phone Number

Software Team manager | PMO | Technology catalyst @ CXG
dubai, dubai, united arab emirates
Ahmed Marzouk's Location
Ben Arous, Tunisia, Tunisia
Ahmed Marzouk's Contact Details

Ahmed Marzouk personal email

n/a
About Ahmed Marzouk

Digital transformation Project managementInfrastructure Management (Virtualization, Core Systems, Workplace Services)Architecture revamping (SOAP, API)IT Security Management in a demanding telecom & banking environmentcustomer applications (Internet, Mobile, Core banking, payment)Innovation (PFM, Mobile, Social Media, CRM)IT Transformation (APIs, Micro-service architecture, Cloud adoption, Event-driven Data architecture)Organizational Transformation: DevOps/SREMindset Transformation to an engineering mindsetHR , finance , Facilities System managementComprehensive background :- Excellent knowledge of the IT & Telecom/Entertainment industry.- Professional with strong Creative, Tech and Business background.- Proven track-record of leveraging technologies, content and people.- International environment with different cultures.- Trained in Agile and Disruptive environment management- Transformation Coaching

Ahmed Marzouk's Current Company Details
CXG

Cxg

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Software Team manager | PMO | Technology catalyst
dubai, dubai, united arab emirates
Website:
customerexperiencegroup.com
Employees:
365
Ahmed Marzouk Work Experience Details
  • Cxg
    Software Team Manager
    Cxg Oct 2022 - Present
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  • Sofrecom Tunisie
    Project Management Officer
    Sofrecom Tunisie Jul 2017 - Sep 2022
    Tunisie
    Define and clarify project scopeDevelop the project planDevelop the project scheduleDevelop policies and procedures to support the achievement of the project objectivesDetermine the organizational structure of the project teamIdentify roles and responsibilitiesIdentify services to be provided by 3rd partiesStaff project positionsMeasuring: Checking project progress toward meeting its objectivesEvaluating: Determining the cause of deviations from the planCorrecting: Taking corrective actions to address deviationsDefining project baselinesTracking project progressProject status reportingProjects : - RH, Finance : Dahsbord Digitalisation - Purchase Digitalisation : Product Owner- Travel & Mission Digitalization : Product Owner- Invoice Digitalization : Product Owner- Budget Digitalization : AMOA- Projet Global assessment / inventory Project manager- BCP/DRP Plan : Project Manager
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  • Sofrecom,Orange Ft Group
    Architecte Technique
    Sofrecom,Orange Ft Group Jul 2012 - Jul 2017
    – Design / re-design and consolidation of core Mobile banking – Infrastructure Modernization and digitalisation– Business process and data migration– Backend requirement and implementation patterns for digital Mobile banking– Integration of payment services– Requirements management and/or functional testing
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  • Teleperformance
    Technical Project Manager
    Teleperformance Oct 2010 - Jul 2012
    • Lead large IT projects, including the design and deployment of new IT systems and services • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware • Own projects, solutions, and key responsibilities within a larger business initiative • Handle business-critical IT tasks and systems administration • Research and evaluate emerging technologies, hardware, and software • Track and maintain hardware and software inventoryProjects :- Implement Network Operation center- PCI-DSS certification- IP MPLS Migration- Virtual Desktop Migration
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  • Mm Teleperformance
    Network Administrator
    Mm Teleperformance Jan 2008 - Oct 2010
    Tunisia
    Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support to the technicians team when necessary. Works with project teams to help implement Internal Systems. Oversees all help desk activities at the site level.Responds to escalated help desk issues.Oversees the administration and maintenance of our tracking software. Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.Tools & solutions : Design ; MS visioRouters & switchs : CISCO 7206, CISCO 2821, Juniper M10i, Extreme networks summitRouting & Lan management : Spanning Tree protocol, ELRP, VRRP, HSRPOperating systems : Windows 2003 server, Linux Debian & UbuntuServers : NTP server, SFTP server, Apache2, Mysql, Active directory, DNS, DHCP, Bind9, Bacula, Clone zillaVirtualization: Xen server, ESXi Vmware
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  • Vocaltech Contact Center
    It Manager
    Vocaltech Contact Center Sep 2006 - Dec 2007
    Ezzahra
    Network AdministrationIP Telephony ManagementTraining & Lab MaintenanceInternal Systems AdministrationHelp Desk AdministrationAsset Management

Ahmed Marzouk Skills

Cisco Technologies Windows Server Itil Network Administration Active Directory Dhcp Serveurs Juniper Vmware Servers System Monitoring Visio Debian Routeurs Gestion De Projet Security Squid Routers Network Design Technologies Juniper Squid Proxy Mysql Iso 27001 Disaster Recovery Ms Project Pmp Plan De Reconstruction Norme Pcidss Project Management Zenoss Juniper Series Ms Visio Apache 2 Network Architecture Information Security Linux Debian Php Syslog Ng Network Operation Center Build Cissp Pci Dss Cfengine

Ahmed Marzouk Education Details

  • Upes
    Upes
    Engineer Degree
  • Coaching Academy
    Coaching Academy
    Coaching
  • Institut Supérieur D'Informatique
    Institut Supérieur D'Informatique
    Licence

Frequently Asked Questions about Ahmed Marzouk

What company does Ahmed Marzouk work for?

Ahmed Marzouk works for Cxg

What is Ahmed Marzouk's role at the current company?

Ahmed Marzouk's current role is Software Team manager | PMO | Technology catalyst.

What is Ahmed Marzouk's email address?

Ahmed Marzouk's email address is ah****@****ste.net

What schools did Ahmed Marzouk attend?

Ahmed Marzouk attended Upes, Coaching Academy, Institut Supérieur D'informatique.

What skills is Ahmed Marzouk known for?

Ahmed Marzouk has skills like Cisco Technologies, Windows Server, Itil, Network Administration, Active Directory, Dhcp, Serveurs, Juniper, Vmware, Servers, System Monitoring, Visio.

Who are Ahmed Marzouk's colleagues?

Ahmed Marzouk's colleagues are Jorge Faro, Gbemisola O., Ridwan Ridwan, Thi Bao, Jw Van Arnhem, Faten Gabouch, Sean Folks.

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