Ahmed Mostafa Email and Phone Number
With nearly 16 years of cross-functional experience, I am a versatile and multi-tasking professionalknown for achieving revenue, profit, and business growth objectives. My track record demonstrates success in driving business growth and meeting sales targets across various sectors including Retail, Healthcare, Finance, and Nonprofit.In leadership and management roles, I have effectively managed teams of front desk staff and salespersonnel, conducting training, performance evaluations, and fostering professional development. My administrative competence is showcased through tasks such as maintaining databases, overseeing inventory,and organizing legal resources, as demonstrated during my tenure as a Senior Front Desk Manager at Gold's Gym and Civil Researcher at the Ministry of Justice.I possess a keen customer-centric approach, adept at determining gaps and implementing new operations and processes to drive organizational changes. Passionate about delivering meaningful social impact, I focus on revenue maximization and constant growth in team productivity while simultaneously generating business income.My proven acumen lies in devising sales strategies and executing them to achieve target revenues, while also cultivating new customer relationships to drive repeat business. I have successfully navigated industry shifts and capitalized on emerging trends, transitioning to a consultation-driven approach to achieve sustainable revenue growth and market dominance. With a commitment to innovation and customer satisfaction, I am dedicated to driving organizational success and making a positive impact in diverse sectors.My Achievment :* Acknowledged as the Top Performer in 2023 in UNHCR* Secured the title of top fundraiser at UNHCR in 2022 and excelled as the leading fundraiser at UNHCR during the initial six months of the year.* Recognized as the pinnacle of Customer Service excellence at Gold's Gym Ismailia Branch in 2021.* Earned recognition as the premier Customer Service representative at Metra Lab Ismailia Branch in 2015 and 2016.* Achieved top Sales Executive status at Alex Bank Ismailia Branch in 2009.
Leoron Institute
View- Website:
- leoron.com
- Employees:
- 443
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Consultant Enterprise Learning SolutionLeoron InstituteDubai, Ae
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Sales Executive (Face To Face Fundraiser)Unhcr, The Un Refugee Agency May 2022 - May 2024United Arab Emirates• Build strong relationships with existing and prospective clients to understand their needs, and objectives.• Demonstrate the value proposition of our Programs to potential clients.• Keep accurate records of sales activities, customer interactions, and sales pipeline using CRM software.• Work with marketing and customer service teams to ensure seamless delivery of customer satisfaction.• Achieve or exceed sales targets, KPIs, and revenue objectives.• Prepares weekly sales report and submits to line manager.• Helping UNHCR to achieved progress in Ramadan Campaign 2023 80% compare to Campaign in 2022 by acquiring 1400 donor by achieving 300% of my individual target -
Senior Sales RepresentativePure Gold Jewellers Dec 2021 - Apr 2022Dubai, United Arab Emirates•Welcome and greet customers in a warm and friendly manner always demonstrating excellent customer service.•Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.•Handle customer complaints professionally and efficiently, in line with the company after sales policy.•Demonstrate and maintain product knowledge, fashion trends, instore promotions.•Maintain clean and organized display and stock areas.•Check stock levels daily and inform of depleting stocks to the store manager to replenish and maintain optimum stock levels.•Recruit customers for the database, accurately entering their details on the POS system.•Assist sales manager with frequent display changes giving new ideas so that shop location will have a new look. •Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required.•Supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase. -
Business Development And Customer Relationship ManagerGold'S Gym Egypt Feb 2021 - Oct 2021Al Isma'Iliyah, Egypt• Identify and develop new business opportunities through networking, cold calling, and other lead generation methods.• Build and maintain strong relationships with existing and prospective clients to understand their needs and preferences. • Conduct product presentations and demonstrations to potential clients, showcasing the features and benefits of our offerings.• Negotiate and finalize sales agreements, contracts, and pricing terms with clients, ensuring profitability and customer satisfaction. • Collaborate with the marketing team to develop and implement sales strategies and campaigns to drive revenue growth.• Provide exceptional customer service before, during, and after the sales process, addressing any inquiries or concerns promptly and professionally. • Set customer service standards and ensure they are adhered to by the team.• Handle escalated customer complaints and provide effective resolutions.• Achieve group revenue target for daily, weekly and monthly for the branch.• Support management with the required reports/feedback -
Civil ResearcherMinistry Of Justice Of Egypt Sep 2012 - Oct 2021Al Isma'Iliyah, Egypt* Organize and maintain a database of legal resources, case files, and research materials for easy retrieval and reference by legal consultants.* Draft legal opinions, reports, and correspondence on civil matters under the guidance of legal consultants* Collaborate with legal consultants, other researchers, and relevant departments within the Ministry of Justice to gather information and contribute to legal projects.* Provide administrative assistance to legal consultants, including managing schedules, appointments, and communication with clients, courts, and other parties.* Assist legal consultants by conducting preliminary research, gathering information, and preparing summaries as required.* Oversaw the elections committees
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Sales AssistantGulf Marketing Group Sep 2019 - Apr 2020Dubai, United Arab Emirates•Welcome and greet customers in a warm and friendly manner always demonstrating excellent customer service.•Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; for upselling opportunityopportunity; close the sale.•Demonstrate and maintain product knowledge, fashion trends, instore promotions.•Provides customers with current relevant information about the product•Maintain clean and organized display and stock areas.•Check stock levels daily and inform of depleting stocks to the store manager to replenish and maintain optimum stock levels.•Assist sales manager with frequent display changes giving new ideas so that shop location will have a new look. •Sincerely thanks all customers for shopping as they exit the store, and invites them back. -
Customer Service/Administrative Officerمعامل ميترا - Metra Laboratories Dec 2015 - Aug 2018Al Isma'Iliyah, Egypt•Welcoming patients and visitors, answering the phone calls, WhatsApp and answering any inquiries.•Assisting patients with completing necessary forms and documentation.•Maintained patients’ data and medical history and collated them for the doctors upon request.•Monitored the weekly maintenance for the laboratory equipment, facilities and patients waiting area.•Managed and supervised the inventory of medical tools and equipment.•Scanning, filing, and mailing documentation.•Maintaining information confidentiality at all times.•Provides Management with appropriate reports regarding the unit and compliance with operational policy and procedures. -
Sales Team LeaderAyman Afandy Llc Sep 2012 - Feb 2015Al Isma'Iliyah, Egypt•Set clear sales targets and KPIs for team members, regularly monitor performance, provide constructive feedback, and implement performance •Develop and implement sales strategies and action plans to drive revenue growth, expand market share, and achieve business objectives.•Monitor and manage the sales pipeline, ensuring timely follow-up on leads, prospecting activities, and closing of deals.•Prepare regular sales reports, forecasts, and analyses for senior management, providing insights into sales performance, market trends, and opportunities. -
Sales ExecutiveAlexbank Sep 2009 - Jul 2012Al Isma'Iliyah, Egypt•Identify potential customers through leads, referrals, and networking. Approach prospective customers to introduce credit card products and services.•Engage with customers to understand their financial goals and needs. Tailor credit card offerings to match the customer s requirements.•Meet or exceed monthly and quarterly sales targets as set by the Sales Manager.•Provide regular reports on sales activities, including customer feedback and market insights.
Ahmed Mostafa Education Details
Frequently Asked Questions about Ahmed Mostafa
What company does Ahmed Mostafa work for?
Ahmed Mostafa works for Leoron Institute
What is Ahmed Mostafa's role at the current company?
Ahmed Mostafa's current role is Consultant Enterprise Learning Solution.
What schools did Ahmed Mostafa attend?
Ahmed Mostafa attended Future University - Egypt.
Who are Ahmed Mostafa's colleagues?
Ahmed Mostafa's colleagues are Maha Al Khudair, Madlyn Alyousef, Ivana Leoron, Erind Maliqi, Sergej Nicev, Argjent Memedi, Marija Suleva.
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Ahmed Refaat
Co-Founder At Dominex With Expertise In Customer Services Representative And Data AnalysisDubai, United Arab Emirates
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