Ahmed Rabee

Ahmed Rabee Email and Phone Number

Training Specialist @ Amazon @ Amazon
seattle, washington, united states
Ahmed Rabee's Location
Cairo, Cairo, Egypt, Egypt
About Ahmed Rabee

I’m a dedicated professional with a strong background in customer service, problem-solving, and training. Over the years, I've gained experience in resolving complex issues, improving processes, and supporting teams to deliver better results. I’ve also been involved in recruiting and onboarding, as well as training new employees to ensure they succeed in their roles. I’m passionate about continuous improvement, collaboration, and finding solutions that enhance both customer satisfaction and team performance.

Ahmed Rabee's Current Company Details
Amazon

Amazon

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Training Specialist @ Amazon
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Ahmed Rabee Work Experience Details
  • Amazon
    Training Specialist
    Amazon Jul 2024 - Present
    Cairo, Egypt
    •Train New Personnel: Oversee the training of newly hired employees for various roleswithin the organization.•Coordinate Employee Workshops: Organize workshops to enhance employeeunderstanding of the company mission, streamline daily activities, and align individualand company priorities.
  • Amazon
    Resolution Specialist
    Amazon Sep 2023 - Jul 2024
    Cairo, Egypt
    •Authorize Concession Exceptions: Evaluate and approve concession requests thatexceed the limits set for Customer Service Associates (CSAs).•Handle Escalated Contacts: Address and resolve complex customer cases requiringmanagerial intervention, ensuring a high level of customer satisfaction.•Contribute to Defect Elimination: Identify and resolve systemic issues to reducecustomer effort and improve service quality
  • Amazon
    Human Resources Recruiter
    Amazon Jun 2023 - Sep 2023
    Cairo, Egypt
    Managed candidate identification, attraction, and selection.•Collaborated with sourcing recruiters, candidates, and hiring managers•Coordinated various recruiting activities•Briefed candidates on assessments and placed them according to profiles.
  • Amazon
    Customer Service Representative
    Amazon Sep 2022 - Jun 2023
    Cairo, Egypt
    •Solving and handling customer issues through live chat, emails and phone calls.•Maximized customer satisfaction by resolving service issues promptly.•Being part of SWAT Team that handles all ME stores for all channels.

Ahmed Rabee Education Details

Frequently Asked Questions about Ahmed Rabee

What company does Ahmed Rabee work for?

Ahmed Rabee works for Amazon

What is Ahmed Rabee's role at the current company?

Ahmed Rabee's current role is Training Specialist @ Amazon.

What schools did Ahmed Rabee attend?

Ahmed Rabee attended Ain Shams University.

Who are Ahmed Rabee's colleagues?

Ahmed Rabee's colleagues are Herhaus (Jahn) Kerstin, Sonakshi Sengupta, Rampratap Singh Darigpur, Zeeshan Optics Muhammad, Adrien Cold, Mir Sahil, Laura Laura.

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