Ahmed Ragab Email & Phone Number

Saudi Arabia

Riyadh, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

Jeddah, Makkah Region, Saudi Arabia

Jeddah/Saudi Arabia

• Responsible for the design and development of modifications or extensions to the standard Microsoft Dynamics applications. • Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions. • Gains understanding of customer’s needs and collaborates with other consultants and support teams to complete design and testing documentation. Provides technical input in creating functional specifications when customizations or extensions to Microsoft Dynamics solutions are needed. • Responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration. • Implements reports per requirements documents and standards. • May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics Solutions to legacy systems; creating services to be called from Microsoft BizTalk Server for system integrations. • Provides support and expertise on development technologies and environments. • Test modifications for validity of results, accuracy, reliability, and conformance to established standards. • Participates in system and acceptance testing. • Provides work estimates that permit prioritization and assignments to be made. • Has awareness of the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands how the development and related testing activities fit into the overall customer engagement lifecycle.

Egypt

• Installation and Configuration for Microsoft Dynamics AX 2009 and 2012 R3.• Create and modify AX 2009 & 2012 R3 reports by using SSRS and Morphx and X++.• Design and develop required customizations using Morphx and X++.• Develop and customize Enterprise Portal.• Implementation and upgrade the Microsoft Dynamics from AX 2009 to AX2012 R3.• Manage system security through creating roles, duties, and privileges as necessary. • Working on full life-cycle implementations of Dynamics AX solutions.• Ability to map and configure clients’ business requirements into Dynamics AX.• Facilitate the implementation and support of Dynamics AX modules.• Design, configuration and testing of core Dynamics AX modules.• Ability to diagnose base Microsoft AX code issues and report.• Provide in-house user training on Microsoft Dynamics AX ERP system. • Analyze network data to determine network usage, disk space availability, or server function.• Configure wide area network (WAN) or local area network (LAN) routers or related equipment.• Cisco small business & HP switch & Linksys Access point configuration and troubleshooting. • Managing Active Directory user accounts and permissions & DNS & DHCP.• Configuring File server by using windows server 2008 and NAS (Iomega, QNAP). • Installing and Managing Elastix VOIP server, Polycom & Grandstream IP voice phones. • Installing and Managing More than 200 IP Cameras in Three Factories.• Configuring and Troubleshooting Milestone Camera System. • Configuring and Managing Cyberoam UTM (Unified threat management).• Securing our client PCs and Servers by using Kasper Server. • Installing and Configuring ISA 2006 and TMG.• Managing and monitoring of backups in multiple locations.

Egypt

• Providing support of IT hardware, software and networks.• Secure remote access network connection using Dame Ware.• First and second line support.• Optimum trouble shooting and problem solving abilities developed.• Managing the email system and ensuring the appropriate level of anti-virus protection.• Managing and troubleshooting The Infinity Server for Finance and The Fleet Server for Vehicles. • Establish and troubleshooting the Remote Connection to our servers in Katamia.• Trouble shooting, Configure and Stamping the Hand Held Device for the salesmen.• Managing the SONICWALL Firewall of our Company.• Managing the finger print Device.