- Purchase adequate quantities of food, drink, equipment andstationery.- Development, implementation and management of business plans to promote salesprofitable food and beverages.- Effective management of payroll and time tracking, and paperwork fornew hires and layoffs.- Creation and deployment of successful strategies to improve the performance ofrestaurants, streamline food preparation processes and reduce waste.

- Purchase adequate quantities of food, drink, equipment andstationery.- Development, implementation and management of business plans to promote salesprofitable food and beverages.- Effective management of payroll and time tracking, and paperwork fornew hires and layoffs.- Creation and deployment of successful strategies to improve the performance ofrestaurants, streamline food preparation processes and reduce waste

- Overseeing all company social media accounts management.- Developing engaging, creative & innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.- Coordinating social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals.- Managing 15 social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction.- Auditing and analyzing social media presences, including digital advertising costs and returns.- Analyzing social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.- Working with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.

- Establishing awareness about Vodafone between the company and its general public.- Create & maintain a strong corporate image & company reputation.- Manage corporate events & press conferences.- Establish and maintain effective working relationships with industry stakeholders and partners.- Identify public speaking opportunities for VFE executives & leadership team.- Manage day-to-day PR agency deliverables.- Act as Budget SPOC for PR department.

- Support the design, development and implementation of corporate responsibility processes and projects ensuring the achievement of Vodafone Egypt’s strategic goal of being a responsible business and its core purpose of accelerating the development of Egypt.- Work effectively as part of the Vodafone Group Foundation and sustainability teams to support the development of the Vodafone Egypt’s CSR and Foundation projects through knowledge sharing and best practice exchange.- Support in managing the social investments of Vodafone Egypt through the Vodafone Egypt Foundation.- Develop on going employee volunteerism and giving programs in line with Vodafone Egypt’s corporate responsibility strategy.- Support effective governance of Vodafone Egypt Foundation and management of Foundation funding.- Support in development and delivery of Vodafone’s Corporate Responsibility (CR) initiatives.- Support in reinforcing Vodafone’s relations with a wide range of external stakeholders.- Support the reporting on key Corporate Responsibility KPIs to the Vodafone Group.- Focus on managing CR-related risks to protect and build the reputation and brand value of the company and build trust with key stakeholders.- Develop communications materials for CSR & Foundation.- Act as Budget SPOC for CSR area.

- Act as a focal point of communication between Customer Care Operations & Technology teams.- Report all systems' technical issues & malfunctions to the concerned technical teams & follow up till issue resolution.- Manage the Customer Care Operations' CAPEX in terms of availability & functionality.

- Supporting the Vodafone Egypt Customer Care.- Monitoring and maintaining the service level for Work Force Team out of their working hours. - Handling SMC duties and global outage escalation and feedback out of their working hours. - Handling the Fraud prevention mailbox and High Usage Faxes - Handling any prepaid recharge problems and balance transfer cases - Handling customer’s requests, complaints & up-selling. - Assuring that customer’s problem is solved by following-up with other departments & communicating positively with all involved parties in order to facilitate customer’s needs & maintain the highly expected image of service.

- Supporting the Vodafone Egypt Customer Care.- Handling customer’s requests, complaints & up-selling.- Assuring that customer’s problem is solved by following-up with other departments & communicating positively with all involved parties in order to facilitate customer’s needs & maintain the highly expected image of service.

- Handling the administrative office duties of the Deputy Assistant Foreign Minister for European Union Affairs.- Managing written communications between the office & Egyptian embassies within European Union countries.- Monitor the overall preparation of specific projects/files/activities and alert the superior regarding all files which are not in compliance with the established time schedule and deadlines.- Provide the regular follow-up and reporting to the superior regarding the implementation of the specific files/projects/activities.- Perform secretarial duties and administrative assistance for the superior by ensuring the efficient preparation and administration of the correspondence and documentation needed for the daily work of the office.- Log in, treat, trace, and file all incoming and outgoing mail in the office and disseminatecorrespondence as appropriate. Follow-up with the Cabinet, Directorates and Sub-directorates to ensure that action is taken in a timely and effective manner.- Manage secretarial relations with the Directorates/Cabinet of the Secretary General, check the form, presentation and spelling of all outgoing correspondence, requesting hierarchical review, and ensure this correspondence is addressed in a timely manner.

- Escort individuals or groups on cruises, sightseeing tours.- Describe tour points of interest to group members, and respond to questions.- Monitor visitors' activities in order to ensure compliance with establishment or tour regulations and safety practices.- Greet and register visitors, and issue any required identification badges and/or safety devices.- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.- Provide directions and other pertinent information to visitors.- Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.- Research environmental conditions and clients' skill and ability levels in order to plan expeditions, instruction, and commentary that are appropriate.

- Liaise with clients to find out their exact event requirements.- Produce detailed proposals for events (for example, timelines, venues, suppliers, legal obligations, staffing and budgets).- Research venues, suppliers and contractors, and then negotiate prices and hire.- Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel).- Liaise with sales and marketing teams to publicize and promote the event.- Manage all pre-event planning, e.g. organizing guest speakers and delegate packs.- Coordinate suppliers, handle client queries and troubleshoot on the day of the event to ensure that all runs smoothly and to budget.- Manage a team of staff, giving full briefings.- Organize facilities for car parking, traffic control, security, first aid, hospitality and the media.- Make sure that insurance, legal, health and safety obligations are followed.- Oversee the dismantling and removal of the event and clear the venue efficiently.- Produce post-event evaluation to inform future events.- Research opportunities for new clients and events.