• Manage a portfolio of accounts to achieve long-term success• Develop positive relationships with clients• Act as the point of contact and handle customers’ individual needs• Generate new business using existing and potential customer networks• Resolve conflicts and provide solutions to customers in a timely manner• Supervise account representatives to ensure sales increase• Report on the status of accounts and transactions• Set and track sales account targets, aligned with company objectives• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• Build contacts with potential clients to create new business opportunities• Keep prospective client database updated• Make cold calls for new business leads• Support in writing new business proposals• Maintain knowledge of all product and service offerings of the company• Arrange meetings for senior management with prospective clients• Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.

• Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks• Work with the Line Manager to create a dynamic and proactive and Internal Sales Enterprise team• Provide monthly reporting to Inside Sales Manager on KPI performance by IS Reps• Drive strong performance management in the team through clear expectations, performance appraisals, and feedback• To develop existing team members to improve their performance to deliver front line customer service• Work with the team to develop vendor relationships• Campaign wrap-up and feeding campaign lessons learned back to campaign managers for continuous improvement

• Work with the Line Manager to manage resources efficiently e.g. resourcing to average workload rather than peaks• Work with the Line Manager to create a dynamic and proactive and Internal Sales Enterprise team• Provide monthly reporting to Inside Sales Manager on KPI performance by IS Reps• Drive strong performance management in the team through clear expectations, performance appraisals, and feedback• To develop existing team members to improve their performance to deliver front line customer service• Work with the team to develop vendor relationships• Campaign wrap-up and feeding campaign lessons learned back to campaign managers for continuous improvement.

• Monitored all operational policies and ensured compliance to safety regulations and policies.• Analyzed implement services and developed ways to improve customer services.• Monitored work of full time and part time employees and ensured adherence to all organization guidelines.• Participated in daily sales meetings and provided support to manager.

• Monitored all operational policies and ensured compliance to safety regulations and policies.• Analyzed implement services and developed ways to improve customer services.• Monitored work of full time and part time employees and ensured adherence to all organization guidelines.• Participated in daily sales meetings and provided support to manager

• Developing in-depth knowledge of product features and benefits.• Utilizing virtual meetings to build relationships with new customers.• Advising customers on suitable product selection based on their needs and specifications.• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.