Since 2008, Manage all IT departement

Since 2008, Install, configure and maintain system servers components• Configuring, Administrating and Troubleshooting Active Directory users,computers, Group polices and permissions.• Exchange Cluster Servers, Mailboxes and Distribution Lists.• Corporate Antivirus System administrator for Servers, Workstations andMailing System.• Helpdesk Support (Windows/Mac OS).• Modifying features and troubleshooting Switches and Router.• Support Google Apps System.Name : Ahmed Saher Selim DahrougBirth Date : 14/8/1981Address : 11/b2 Taksim el-laselky opposing-USAID,New Maadi, Cairo, EgyptMilitary Status : ExemptMarital status : MarriedTel : 02 25191583 / 02 25197912Mobile No : +2 0100 1024701Email : Ahmed_Saher_81@hotmail.comAhmed_Saher81@yahoo.comadel.mostafa@gmail.com2 Ahmed Saher Selim• SAP Application.• Backup for the Mailbox and data and data base of MSQL• Make recommendations about purchase of technology resources.• Meet with managers to discuss system requirements, specifications, costsand timelines.• Control the computer systems budgets and expenditures.

My job was to help users to solve their problems (Helpdesk Support) using SAPapplication, trouble shooting DELL & HP servers and network Infrastructure.

My job is to make meeting with clients for their technical requests about ourapplications, setup & install our applications, train our clients, manage supportteam, solve technical & hardware problems.