Ahmed Sameh Email & Phone Number

Conduct monitoring of CAFM (Maximo) data to ensure that helpdesk work orders have been accurately created, assigned, prioritized, and categorized in line with contractual kpi'sProvide a friendly and professional point of contact for customers for any queries or concerns.Editing, reviewing, and receiving customer receipt,Following up the invoices with the clientHandle customer complaint regarding breakdown issues such as MEP, Civil, Security, Cleaning, ELV Systems, Porterage… Show more Conduct monitoring of CAFM (Maximo) data to ensure that helpdesk work orders have been accurately created, assigned, prioritized, and categorized in line with contractual kpi'sProvide a friendly and professional point of contact for customers for any queries or concerns.Editing, reviewing, and receiving customer receipt,Following up the invoices with the clientHandle customer complaint regarding breakdown issues such as MEP, Civil, Security, Cleaning, ELV Systems, Porterage, etcManage incoming calls and manage outgoing calls as required.Control company cars (licenses renewal/maintenance/ usage/analysis/consumption)Control company transportation routes and monthly cost.Monitors inventory of buffet & stationary office supplies and the purchasing of new material with attention to budgetary constraints.Supervising and monitoring the labors and employee’s attendance at site and issue a report to Senior Facility Manager regarding that.Coordinates with head office regarding employees leave application.Records data regarding work assignments, personnel actions, attendance, and prepares periodic reports.Manage and supervise the daily activities of the team. Ensure optimal use of manpower. Show less