 Addressing personnel issues and activities including:o Employee recruitment and retention.o Review of employee resumes, qualifications and credentials.o Preparing and revising employment contracts, contracts extensions and forms related to hiring, movement actions, title modification, salary adjustments, resignation and other miscellaneous decrees.o Issuing statement employment letters (HR letters), clearance letters and experience certificates.• Maintain the organizational and work structure of BA structure as it changes.o Defining Positions o Defining Jobso Defining Organization and updating the organization hierarchy. • Managing the workforceCreating people recordso Manage assignmentso Manage employee transfers and secondmento Create employee contractso Terminate workerso Rehire workerso Defining new Key flex field values as desired.o Defining Special Information types for job, position requirements and personal information. Responsible for revising and applying Organizational Charts and positiono Control onto the ORACLE database. Able to input and extract data from Oracle database system, which is designed to track, and provide statistical information regarding personnel. This information is provided to executive management to assist in examining manpower or workforce issues.o Oracle HR application Superuser includes the following:o Creating new records and positions for the new hires.o Updating and maintaining employee’s records.o Keeping employees history of employment.o Generating excel sheet reports.o Terminating records for any end-of-contracts caseso Maintaining and Updating the Organigram of the BA

• Participates in setting plans and objectives of the Annex section and accordingly setting the unit’s plans and objectives to ensure exceptional performance and achievement.• Supervising the security of the entrance and exit to and from the Conference centre both for visitors and employees• Supervising the workflow with the other departments to be informed with the schedules of the events and celebrations in order to prepare the necessary security procedures and to help and guide the visitors • Coordinating with the department of Industrial Health and Safety to prepare the protective procedures in case of emergencies.• Supervising the protection and maintenance of the Conference centre and the rooms of

• Sharing and preparing (before and during) the celebration of the official inauguration of the Library of Alexandria, October 16, 2002.• Receiving all Library categories such as individuals, foreigners and VIPs• Providing visitors with all the information they need to know about the services and facilities of the Library in order to build and maintain successful client relationships.• Dealing with guests Complaints and Suggestions which need the ability to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry.

• Expanding the database of the company’ clients. • Direct Communications with clients. • Serving all requirements for the clients.• Helping in expanding the company’s business• organising and attending events such as conferences, seminars, receptions and exhibitions;• sourcing and securing sponsorship;• conducting market research, for example using customer questionnaires and focus groups;• contributing to, and developing, marketing plans and strategies;• managing budgets;• evaluating marketing campaigns;• monitoring competitor activity