✅Responsible for a list of Government accounts and focusing to maintain customer experience and brand loyalty.✅Maintains excellent knowledge of Telecom Egypt products and services in comparison to competition to satisfy corporate accounts’ needs.✅Helping customer to find the right solution from our Solution Portfolio.✅Increase Corporate Sales customers’ base and explore potential business opportunities vertically & horizontally, to increase revenues.✅Interacts proactively with all concerned internal parties to ensure a smooth and efficient processing and delivery of customers’ requirements and keep proper feedback for Sales Manager.✅Increasing Telecom Egypt Market Share knocking & Hunting new customer.

✅Handle main tasks from our provider (Telecom Egypt).✅Handle customer inquiries, complaints and billing issues with the highest degree of professionalism.✅Delivering Daily briefing session with the new updates for the team.✅Assigned and divide the tasks to the team.✅Submitting Daily reports on time to Sales and Marketing Support Supervisor.✅Giving support to team member to go beyond the requested target and quality.