As a Business Development Manager, I apply my expertise in quality assurance, statistical analysis, and business metrics to identify and pursue new opportunities, expand customer base, and increase revenue. I have a Six Sigma Green Belt certification and a Diploma in Business Management from Oxford Home Study Center-OHSC, which equip me with the skills and knowledge to optimize processes, improve performance, and enhance customer satisfaction.I have over three years of experience as a Quality Assurance Specialist, where I oversaw the entire QA process in the Sales Operations Cycle, maintained high service standards, and improved the existing QA standards. I also have more than seven years of experience in training and development, where I trained and developed a large number of college students and young professionals in various fields, such as history, tourism, archaeology, and mass communication. I am passionate about learning, sharing, and growing, and I aim to leverage my diverse background and competencies to create value and impact in the Arab and Global market.