1. Working with the team to achieve sales & service through business development activities 2. Communicate with existing customers to update the data and attract the largest amount of new clients to my bank3. Ensure the service quality reach to my customer.4. Follow-up and Evaluate my Customer5. Own and manage the customer complaints end to end process ensuring the provision of seamless world class customer service.6. Coordinate with the Personal Bankers and Customer advisor in the call visits