Work with VP & HODs to ensure alignment of HR functions • Liaise with line managers to develop and implement HR strategies in line with the business’s needs • Evaluate and measure effectiveness of HR programs and goals to ensure meeting of stated objectives • Manage the day-to-day operation of HR function including: • Recruitment – ensure that HR requirements are met • Compensation & benefits - review, implement and update compensation and benefits plans. Manage centralized payroll for the entities • Talent management – ensure implementation of programs for identifies talent • Communication – this includes conducting orientation programs for new hires • Training & development – develop, implement & monitor training & development programs • Performance management – manage the Balanced Scorecard & Internal Customer Survey and oversee the performance appraisal process • Employee wellness – manage employee relations and grievance management • Manage the ongoing maintenance of People Developer certification Ensure that employment practices, compensation, benefits and human resource programs comply with Group’s and company policies and local labor laws • Responsible for effectiveness in the delivery of HR services to employees, ensuring healthy and harmonious employee-employer relations • Manage the third party vendors including insurance, training, benefits, and etc • Provide coaching and counseling to staff and line managers as appropriate

• Formulating the HR policies, processes, and guidelines including organization structure, job analysis, job descriptions, and competency model.• Participate in developing the company's Business Unit strategies by providing input from the perspective of HR, ensuring that relevant goals and objectives are incorporated.• Developing the Human Resources (HR) plans, ensuring alignment with the corporate plans. Ensure the implementation across the Company and conformance to the HR strategic guidelines, policies, and procedures established at the corporation, identifying opportunities for continuous improvement.• Develop and implement the organizational development initiatives across The company, in line with corporate objectives and requirements.• Providing day-to-day HR support to employees and management, communicating key Company HR policies and changes • Establishing a Job Grading and leveling system and launching new promotions and compensation policies based on job families• Select, Head Hunt, Interview, and assess candidates to meet annual recruitment targets "Top and middle management candidates” • Identify and develop organizational change proposals and submit them to the corporate HR for review.• Supervise the implementation of the Performance Management System, monitoring and evaluating employee performance• Ensure that appraisals of all employees within the company are conducted in line with the performance expectations of each role.• Implement fixed and variable pay practices for all employees across the company, ensuring alignment with the established compensation and benefits structure and guidelines established at the corporation.• Receive and follow up on all employee grievances, conduct disciplinary proceedings, conduct preliminary inquiries/studies to understand employee issues, and recommend ways of resolving such problems to the Superintendent–Policy Administration to ensure that employee relations are adequately maintained.

• Establishing and formulating the training policies and procedures • Developing the training strategies, KPI’s • Conducts needs assessments, and designs and applies evaluation techniques and proficiency testing methods to measure the courses' effectiveness and identify new opportunities for training• Conducting assessment centers • Adapt training design, delivery and implementation to varied situations and audiences including developing teaching aids and job performance aids.• Source, recommend, price negotiations and selection of all external training partners. Compile and ensure compliance with T&D budget.• Facilitating and evaluating the training events • Preparing the company Annual training Plan• Preparing, managing and controlling the company training budget• Oversees the research, development, delivery and evaluation of the training programs• Monitoring the monthly training calendars • Partake and ensure success for T&D function during all site audits (internal & external), and adherence and compliance with the Corporate Performance Excellence process• Sharing responsibility with HR to develop and maintained succession planning and career development plans.• Maintaining training database including, but not limited to, input and design of database and tracking of training progress.• Generating reports and monitors Plans, employee progress in meeting training requirements and performance.• Oversees the production and distribution of various publications (e.g., training reports, calendar schedule, instructional guides, newsletters, etc) and directs the preparation of comprehensive reports (e.g., staff studies, evaluations, needs assessments, to document events or specific needs• Leads and manages training team to deliver exceptional performance• Maintains and collects data, develop and administer tools to track and measure ROI metrics for training initiatives• Conducting the new hire induction program

• Review and record the team members performance appraisal• Review the team members training and development needs • Involved in preparing the training plan• Facilitate soft and Skills training • Facilitate the Company Newly Global Brand Presentations • Interviews the new candidates • Responsible for the Emailing system• Review and control the employee vacation System• Review the monthly Dept. payroll • Handling the internal and external communications, meetings, conferences, seminars and correspondence.• Handling all administrative procedures

• Establishing, maintaining, and updating the HR system controlling all team member vacations, salaries, insurance and changes (providing all HR reports)• Involved in formulating the HR policies and procedures • Design & create all Performance Management Process, Forms & SOPs• Handling different manpower needs by providing qualified candidates with a right capacity on time• Maintain effective and fast recruitment processes both internally and externally• Screening CVs, conduct HR interviews and referring short-listed to the candidates after doing assessment reports about the candidate• Developing programs to enhance employees satisfaction• Ensure proper handling of employees’ different issues (papers, leaves, employment/ recommendation letters, , social insurance, etc.• Handling expatriate work permits• Conducting salary survey in annual bases and reviewing salary structure • Review the Hotel payroll in monthly bases • Responsible for all team members activities and tournaments• Controlling the turnover report as well as the Head office reports• Responsible for all end of month procedures and reports • Handling the internal and external communications, meetings, conferences, seminars and correspondence.• Handling all the training Activities • Coordinate with other departments in collecting and handling all Team Members training needs• Involved in preparing the overall training plan• Responsible for Serving the community program• Plan & conduct new employee orientation to foster positive attitude