- Implemented and Administered the LMS & LXP platform for all the businesses of Aditya Birla Group.- Developed and executed a comprehensive online learning adoption strategy at group level and business level, resulting in a overall of 87% learner engagement.- Created various online curriculums on Future Skills & contemporary topics by curating courses - Led integrations between the LMS, LXP, HRIS, IDP, SSO and various third-party tools, streamlining user access and data synchronization.- Implemented the integrations and deployment of 15K+ online courses, ensuring compliance and seamless employee learning experience.- Proficient in understanding the online courses standards like SCORM, AICC, etc.- Collaborated with instructional designers and SMEs to create engaging custom eLearning content.- Conducted regular Administrator training sessions and provided technical support to 100+ L&D team members, enhancing their proficiency in utilizing the learning platform.- Created detailed reports and learning analytics dashboards for group and business to identify areas for improvement and drive data-driven decisions.- Engaging with businesses to understand learning needs and drive various learning interventions- Regularly meeting with Learning partners for exploration and experimentation of new learning technologies interventions like Simulations, Gamification, AR/VR and Metaverse.- Participating in various Tech Conferences - TechHR, PeopleMatters, Perspectives, etc. to stay learn about emerging learning technology trends and be informed about best practices

Designation: Senior Executive (Training Co-Ordinator & LMS)- Provided comprehensive Training Excellence Support across multiple locations- Powai, Airoli, and Belapur, ensuring consistent and high-quality training experiences.- Successfully managed the Bench Engagement Training program, effectively mapping SAP processes to the process manager, which contributed to enhanced operational efficiency and resource utilization.- Subject matter expertise in handling the tBASE application (Training Administration), effectively supporting training operations across all company locations.- Coordinated closely with Trainers, Training Managers, and Zonal Heads to assess and improve training performance, offering proactive solutions to prevent potential issues and bottlenecks.- Ensured the availability and functionality of all necessary infrastructure and resources for training batches- Prepared and delivered Weekly and Monthly Decks tailored to various Lines of Business (LoB's), providing insightful data analysis and reporting for informed decision-making.- Conducted Open Houses during training batches, fostering an open and collaborative environment for trainees to discuss and resolve issues effectively.Designation: Subject Matter Expert & QA- Effectively managed and provided Team support to a team of 20 associates, ensuring adherence to process quality and performance standards.- Maintained a keen eye on associate and customer interactions, consistently offering constructive feedback to individuals to enhance their performance and uphold quality standards.- Conducted regular briefings and team meetings to facilitate open communication, share updates, and assess the overall status of the team's performance and objectives.- Demonstrated strong client engagement by coordination and active participation

- Coordinated effectively with clients to understand their requirements, provide updates on project progress, and address any inquiries or concerns, fostering positive client relationships and satisfaction.- Proficiently managed vendor relationships with suppliers for timely delivery, cost-effectiveness and quality.- Closely monitoring client projects at every stage of the production process, ensuring alignment with project timelines, quality standards, and client expectations.- Efficiently handled day-to-day administrative tasks, ensuring the smooth operation of the office.