Product Manager - HPE Aruba, Cisco, Huawei - Responsible for responding directly to requested quotations, by negotiating discount with the Vendor Side and the Customer Side. - Collaborating with Sales Managers to establish and control budgets for sales promotion and trade show expenses. - Developing long-term relationships with resellers through managing their requirements. - Owning the sales cycle for services and renewals opportunities end-to-end and involve delivery management. - Responsible for the stock orders from ordering to selling and reporting.

- launch projects through hands-on implementation, evaluate and drive improvements to existing infrastructure.- listen to a client’s needs and formulate a technical roadmap and impactful solution that will support their ambitious business goals.- Helps shape and build Thought Works infrastructure practice through collaboration with business development, marketing, and capabilities development teams.- Ensure and build the controls and processes for continuous delivery of applications, considering all stages of the process and its automations.- Monitor and ensure that technical expectations of deliverables are consistently met on projects.- Act as a thought leader—at client sites and at Thought Works—on DevOps, Wi-Fi, and infrastructure engineering.- Establish trusting and thoughtful partnerships with a client’s CIO, CTO, and relevant teams.- Adjust and suggest innovative solutions to current constraints and business policies.- Setting project goals and coming up with plans to meet those goals.- Maintaining project timeframes, budgeting estimates and status reports.- Coordinating project team members and developing schedules and individual responsibilities.- Implementing IT strategies that deliver projects on schedule and within budget.- Conducting risk assessments for projects

- Manage information technology and computer systems.- Plan, organize, control and evaluate IT and electronic data operations.- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance- Design, develop, implement and coordinate systems, policies and procedures- Ensure security of data, network access and backup systems- Act in alignment with user needs and system functionality to contribute to organizational policy.- Identify problematic areas and implement strategic solutions in time- Audit systems and assess their outcomes- Preserve assets, information security and control structures- Handle annual budget and ensure cost effectiveness- Respond courteously and efficiently to queries and problems from guests and system users.- Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.- Ability to troubleshoot hardware and software problems.- Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.- know capable of doing Root Cause Analysis on a problem.- know the Network fundamentals, general network setup and device configuration.- Knowledge of network infrastructure, including cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.- Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.- Managing Disaster Recovery Process and ensuring regular daily backup is taken.- Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.- Monitor and maintains proper inventory of hardware and software license.

Cluster IT Supervisor in 3 hotels, Regional office , Cluster "Purchasing, Accounting"SUNRISE Crystal Bay Resort - Grand Select -, Sentido Mamlouk Palace Resort, SUNRISE Garden Beach Resort

Festival Shedwan Golden Beach,Shedwan SmartLine,Color Beach Club (pre-opening experience)

Customer support agents working for Web-hosting companies help clients with a variety of concerns, including setup issues such as website migration, software settings and any other initial problems getting started. Support staff continue to help clients after setup, troubleshooting issues such as connectivity problems, data storage and security. Web-hosting support and sales staff speak with clients to provide solutions over the phone and when needed they communicate through virtual private servers that allow customer support agents to control the customer's computer. Web-hosting jobs that revolve around sales require the same expertise. Sales agents identify the needs of potential customers while linking them to services offered by a Web-hosting company.