Network Engineer with several years of experience in configuring and implementing network services. Demonstrated skills include computer hardware and software troubleshooting, and problem resolution using technical and communication abilities to ensure efficient work flow while providing top level customer service. A team player who is able to learn new processes and procedures quickly to deliver quality service within a fast-paced work environment. Possesses a thorough knowledge of Cisco Management equipment, operating systems and TCP/IP protocol and strong written and verbal communications skills across all levels including client staff members (end users) etc