Ahmed Srour Email and Phone Number

• Regularly monitor the status and performance of satellites, analysing telemetry data to detect any deviations from normal operation• Identify and troubleshoot anomalies or malfunctions in satellite systems, working closely with engineering teams to diagnose issues and implement corrective measures.• Plan and execute satellite maneuvers to adjust orbits, optimise positioning and ensure alignment with mission objectives.• Coordinate communication activities with ground stations worldwide, scheduling passes and managing data transmission to maintain connectivity.• Maintain comprehensive documentation of satellite operations, including telemetry logs, command histories and incident reports.• Proactively identify opportunities for process optimisation and system enhancements, contributing to the ongoing improvement of satellite operations procedures and practices.• Develop and execute contingency plans for responding to critical incidents or emergencies, coordinating with relevant teams to mitigate risks and ensure mission continuity.

• Developed a good understanding of satellite subsystems such as Electrical Power Systems (EPS), Attitude Determination and Control Systems (ADCS) and Communications Systems.• Worked on various projects with a number of departments including communication and orbit design departments.• Worked with the space environment department on monitoring solar activity and developing a space debris model.• Developed a good understanding of satellite launch process and procedures

• Identified and maximised sales opportunities and increased customer retention rates. • Worked as part of a team to ensure a positive and hassle-free customer experience. • Maintained up to date knowledge of all retail promotions and fashion trends.

• Reach out to customers and ensure that all their needs are met. • Established good coordination with team members to ensure high quality customer service. • Achieve agreed upon sales targets