Core Responsibilities – GBS• In charge of the GBS activities in Egypt – hire, onboarding, employee administration, and document generation.• Monitor and close all the GBS tickets submitted by local HR and the business via AskHR and update Engage system accordingly• Point of contact for Local HR and the business and local administrator for GBS• Support customer queries and resolution according to standard operating procedures• Review and approve employee personal data change requests• Determine if requests cannot be resolved and route them to the appropriate GBS team (Learning, Rewards, Talent Acquisition)• Hire employees in the HR system based on paperwork collected• Provide documentation (e.g.: employment contract) and follow up signature process• Create new requisitions and support candidates inquiring about their application status – follow up with a recruiter

• Participate in implementing changes to the organisation's human resource programmes and policies in accordance with guidelines so that these programs are implemented accurately and fairly. • Provide relevant information, data and reports to support management decisions.• Build own awareness of organisational policies, processes and practices, relevant legislation, employee relations policies and practices.• Responsible for the activities of personnel administration, involving tracking and reporting hiring, dismissals, vacations, leaves, transfers and the other routines. Prepares personnel statistical reports (turn-over, absences, overtime, etc.).• Maintain employee records manually or in a human resources information system (HRIS) so that information is accurate and secure.• Check and audit timekeeping records for compliance with established rules and standards.• Work under direct supervision to manage data. May include personal information; job history, retirement and insurance documentation, leave accrual records and details of illness, absences, transfers, and salary progression. • Respond to inquiries from employees, managers and external agencies (such as government departments or insurers) about individual and organisation-wide human resource information, without compromising the organisation's standards of privacy and confidentiality.• Follow-up and/or proactively refer people to appropriate resource. • Execute routine controls and analysis using available HR systems• Proceed the payroll on monthly basis and responsible for monthly closing with finance and headcount reporting.• Handle Pre-closing/after-closing payment for governmental authorities.• Working with insurance brokers and benefits careers• Managing the enrollment, revising invoices, renewal, and distribution processes with medical providers.• Solid experience in blu collars hiring & certain levels of white collars as well.

Administer and coordinate most functions in the Human Resources Office with emphasis on HR/Payroll workflow, student employment, payroll-related data entry, new hire set-up, and administrative support.

My responsibilities are related to handle and assist customers by taking their issues as mine and to put myself in his shoes in order to solve all their inquiries

I was responsible to organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

Teach Italian Language to civil and military students.