Ahmed Sultan Email & Phone Number

Cairo, Egypt

Key Responsibilities & Achievements• Led the Egypt National Post Organization Command Center, consistently maintaining 99.9% uptime for critical systems and client-facing applications over five years. • Implemented and continuously improved a comprehensive risk assessment protocol, resulting in a 60% reduction in security breaches since 2019. • Developed and iteratively enhanced a technical support training program, leading to a 35% increase in team efficiency and a 25% improvement in service resolution times over five years. • Spearheaded the integration and ongoing optimization of innovative automation processes, resulting in a cumulative 50% reduction in daily batch job processing time since implementation. • Established and refined key performance indicators (KPIs) for service delivery, driving a consistent year-over-year improvement in customer satisfaction scores, with a total increase of 40% since 2019. • Successfully managed and continually updated disaster recovery and business continuity plans, demonstrating a 75% improvement in recovery time objectives (RTOs) during simulated scenarios. • Fostered strong relationships with stakeholders across the organization, leading to a 30% increase in cross-departmental collaboration and a 20% reduction in project implementation times. Notable ProjectsInfrastructure Modernization Initiative (2023-2024)• Led the successful migration from physical servers to VMware infrastructure for the Command Center Egypt National Post Organization• Achievement: Completed migration 2 months ahead of schedule with 99.99% uptime during transition• Impact: Reduced infrastructure costs by 45% and improved system performance by 60%• Obstacles Overcome: o Challenge: Legacy system compatibility issues Solution: Implemented staged migration approacho Result: Zero data loss and minimal service disruption

Cairo, Egypt

Key Responsibilities & Achievements• Developed and continuously refined a company-wide safety awareness program, achieving a sustained 65% reduction in workplace incidents over the 18 months. • Conducted and analyzed over 200 risk assessments across various projects, leading to a 40% decrease in potential hazards and a 30% reduction in associated costs. • Designed, implemented, and iteratively improved safety training programs for 500+ employees, maintaining a 98% completion rate and driving a 45% improvement in overall safety compliance. • Led and mentored a team of 10 auditors to perform regular safety inspections, increasing the identification and proactive addressing of potential safety issues by 85% over the course of the role. • Implemented and continually enhanced an incident investigation process, resulting in a 90% reduction in repeat incidents through targeted corrective actions and rigorous follow-ups. • Established and maintained partnerships with regulatory bodies and industry experts, ensuring 100% compliance with evolving safety standards and regulations. Notable ProjectsVodafone Compliance Project (2018)• Led initiative to achieve OHS compliance for major Vodafone subcontracting bid• Achievement: Secured contract through successful compliance certification• Impact: Established new safety protocols that became company standard• Obstacles Overcome: o Challenge: Tight 3-month deadline for complianceo Solution: Developed accelerated implementation plan with daily monitoringo Result: Achieved compliance 2 weeks ahead of deadlineSafety Management System Integration (2017-2018)• Designed and implemented comprehensive safety management system• Achievement: The company achieved ISO 45001:2018 certification• Impact: Reduced workplace incidents by 75%• Obstacles Overcome: o Challenge: Limited budget for implementationo Solution: Developed in-house training materials and a phased approacho Result: Completed project 20% under budget

Cairo, Egypt

Key Responsibilities & Achievements• Led and continuously developed a team of 15+ engineering professionals in maintaining and operating anti-aircraft missile equipment, consistently achieving a 99.5% operational readiness rate over two decades. • Managed and optimized an annual budget of $5 million for equipment maintenance and facility upgrades, realizing cumulative savings of $10 million through strategic planning and cost-effective solutions. • Implemented and refined a comprehensive preventive maintenance program that reduced equipment downtime by 60% and extended the average lifespan of critical systems by 7 years. • Developed, executed, and regularly updated safety plans that trained over 1,000 personnel over 20 years, resulting in zero major accidents and a 75% reduction in minor incidents. • Streamlined and continually improved the equipment calibration process, reducing average turnaround time by 65% and enhancing overall system accuracy by 40% over the course of the role. • Established and nurtured long-term partnerships with key vendors, negotiating and renegotiating contracts that saved the organization a total of $12 million in maintenance costs over two decades. • Spearheaded the adoption and integration of emerging technologies, resulting in a 50% improvement in operational efficiency and positioning the unit as a leader in technological advancement within the force. Notable ProjectsMaintenance Modernization Initiative (2010-2012)• Led complete overhaul of maintenance procedures for missile systems• Achievement: Implemented predictive maintenance • Impact: Extended equipment lifecycle by 40%• Obstacles Overcome: o Challenge: Integration with legacy systems Solution: Develop a comprehensive training programo Result: Seamless integration achieved with 99.9% accuracy

Dba, Finance And Investment

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Very Good