Ahmed Omara Email & Phone Number

Cairo, Eg

Cairo, Egypt

• Directed the design, implementation, and deployment of a comprehensive new factory infrastructure,encompassing cabling, switching, IP telephony, CCTV, public address systems, and fire alarm systems.• Established and maintained strong relationships with IT vendors and third-party service providers, overseeingcontract negotiation, performance evaluation, and adherence to service level agreements.• Analyze/assess the organization’s IT requirements (short- and long-term) and recommend acquisitionsand/or upgrades to top management.• Plan and direct the installation (and upgrading, where needed) of hardware and software tools andtechnologies.• Perform cost/benefit analyses of IT projects, and prepare and present analyses (i.e., justify spending) to theorganization’s top management.• Continue to learn about new technologies and look for ways to implement them within the organization.• Organize, coordinate, and direct IT-management-level personnel (e.g., database manager/administrator, ITsecurity manager, network manager).• Determine short- and long-term personnel and training needs for IT.• Plan and direct the work of IT professionals, including computer systems analysts, software developers,information security analysts, and computer support specialists.• Negotiate with technology vendors, and contractors to obtain the highest possible level of services for theorganization.• Demonstrated exceptional communication skills in engaging with stakeholders at all levels of theorganization, including executives, department heads, and end-users, to ensure alignment and transparencyin IT initiatives.

Dorking, Surrey, United Kingdom

• Develop custom WordPress themes and plugins as needed. • Implement and manage WordPress sites, ensuring high performance, and availability • Managing all technical aspects. • Conduct website performance tests and monitor ongoing performance to identify areas for improvement. • Troubleshoot and resolve website problems and issues. • Ensure the security of WordPress websites by implementing the latest security updates and best practices. • Collaborate with clients, designers, and other team members to meet client specifications and expectations. • Stay updated on the latest industry trends and content management.

Cairo Governorate, Egypt

• Identifying and acting on opportunities to improve and update software and systems .• Developing and implementing IT policy and best practice guides for the organization .• Designing training programs and workshops for staff Conducting regular system audits .• Overseeing and determining time-frames for major IT projects including system updates, upgrades,migrations and outages.• Orchestrated the management of diverse IT projects from conception to completion, defining project scopes,objectives, timelines, and budgets.• Managing and reporting on allocation of IT budget.• Providing direction for IT team members.• Identifying opportunities for team training and skills advancement .• Configuring and installing network-related equipment.• Discover and implement new technologies that yield competitive advantage.

Cairo

• Discover and implement new technologies that yield competitive advantage.• Collaborate with senior management and department heads to understand technology needs and priorities,and effectively communicate technology-related initiatives and achievements.• Lead strategic technology planning efforts, aligning technology initiatives with organizational goals andobjectives.• Develop and manage technology budgets, optimizing resource allocation to achieve maximum ROI.• Help departments use technology profitably.• Implement quality assurance processes and performance monitoring mechanisms to ensure the reliabilityand performance of technology systems and applications.Use stakeholders’ feedback to inform necessaryimprovements and adjustments to technology.• Communicate technology strategy to partners and investors.• Configuring and installing network-related equipment.• Train and organize the training of new systems for employees.

London Area, United Kingdom

• Install and configure computer systems remotely.• Monitor and service computer systems and networks.• Diagnose and troubleshoot computers, devices, network problems and software faults.• Support new applications and setting up of new users.• 'How to' support for standard applications.• prioritizing and managing many open cases at one time.

Alexandria, Egypt

• Install, configure, and maintain computer systems, software applications, and peripheral devices, ensuring optimal performance and functionality.• Provide technical support and troubleshooting assistance to end-users, resolving hardware, software, andnetwork issues promptly and efficiently.• Conduct regular system and software updates, patches, and upgrades to enhance security and stability, whileminimizing downtime and disruption to operations.• Health-care System Admin.• Provide training and technical guidance to end-users on the use of IT systems and applications, promoting best practices and maximizing productivity.• Maintain a strong set of usable documentation of the help desk procedures.• Configuring and installing network-related equipment. Maintenance of all peripheral devices throughoutthe organization.

Bachelor’S Degree, Computer Science

High School