Ahmed Abdine Email & Phone Number

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

• Developed business growth strategies and led program management initiatives resulting in increased ROI.• Implemented operational excellence practices and optimized processes for enhanced efficiency.• Collaborated with stakeholders to drive change management efforts and achieve sustainable success.

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

• Provided strategic advisement to senior executives at International Holding Company (ADX:IHC) to drive business growth and competitive advantage.• Optimized organizational efficiency through process analysis and implementation of streamlined solutions.• Led successful organizational transformations by guiding leadership through change management processes.• Utilized advanced analytics to assess KPIs, enabling data-driven decision-making for improved operational and financial outcomes.

Doha, Qatar

• Led organizational change initiatives at Ebdaa Digital Technology to align business strategies with program execution, driving business growth and efficiency.• Identified opportunities for value creation through strategic program management, collaborating with business leaders to define goals.• Aligned program outcomes with overall business goals, focusing on market analysis and operational efficiency.

Doha, Qatar

• Led end-to-end lifecycle of business-critical projects, ensuring alignment with organizational goals.• Developed project plans, timelines, and budgets, identifying key milestones and success criteria.• Collaborated with internal and external stakeholders to define project objectives and manage expectations.

Dubai, United Arab Emirates

• Conducted comprehensive data analysis to extract meaningful insights and trends, utilizing advanced statistical techniques.• Developed and maintained efficient data cleaning and validation processes to ensure accuracy, playing a pivotal role in process improvement.• Stayed current with industry trends and applied innovative approaches to enhance analytical capabilities.

Dubai, United Arab Emirates

• Data Analysis, Visualization, and Interpretation tasks.• Well-known tools: Microsoft Excel, Tableau prep and desktop, Power BI.

Cairo, Egypt

• Led a team of call center agents and support staff to ensure efficient operations at GoFaster for Innovative Solutions.• Developed and implemented call center strategies to align with business objectives and enhance customer satisfaction.• Managed the call center budget, ensuring effective resource allocation and cost control.

Doha, Qatar

• Conducted in-depth market research to identify potential business opportunities and industry trends.• Developed and maintained strong relationships with clients and key stakeholders to drive business growth.• Prepared customized business proposals and presentations to meet clients' specific needs and requirements.

Dubai, United Arab Emirates

• Actively participated in strategic planning and decision-making processes, providing valuable insights to shape the organization's long-term vision and growth strategies.• Ensured strict adherence to laws, regulations, and corporate governance standards, overseeing internal controls, risk management practices, and financial reporting for transparency and accountability.• Collaborated closely with board members and senior executives to drive organizational performance and achieve successful outcomes.

Budapest, Hungary

• Developed and implemented a robust operational risk management framework to handle potential risks effectively.• Identified and assessed potential risks impacting business operations, strategizing and implementing mitigation measures.• Formulated comprehensive business continuity plans, conducted regular risk assessments, and tested and updated business continuity measures.

Budapest, Hungary

• Developed and executed business strategies aligned with company goals to drive growth and profitability.• Set KPIs, conducted evaluations, and provided growth opportunities for teams to excel.• Utilized data insights for informed decision-making and tracking performance metrics for continuous improvement.

Cairo, Egypt

• Developed and implemented comprehensive budget plans by engaging with stakeholders.• Supervised money management, accounting, and banking operations to drive company growth.• Generated financial reports, conducted performance reviews, and inspired the team to excel.

Dubai, United Arab Emirates

• Developed a comprehensive budget plan by engaging with stakeholders at Dubai Internet City.• Implemented strategies to drive company growth through money management and accounting supervision.• Generated financial reports, conducted performance reviews, and inspired the team to excel.

Dubai, United Arab Emirates

• Managed real-time and workforce management activities to optimize staffing levels and service efficiency.• Analyzed data, created schedules, and monitored operations to enhance productivity and maximize customer satisfaction.• Supervised a team, ensured schedule adherence, and efficiently allocated resources to meet business goals.

Dubai, United Arab Emirates

• Optimized staffing levels and created schedules to enhance productivity and customer service in a contact center environment.• Analyzed data for real-time monitoring, performance analysis, and strategic adjustments.• Forecasted demand and aligned resources to ensure efficient operations.

Dubai, United Arab Emirates

• Provided exceptional customer service across various channels, swiftly resolving inquiries and ensuring accurate information delivery.• Maintained high customer satisfaction by adhering to company policies and collaborating effectively within teams.• Built enduring customer relationships through efficient issue resolution and proactive problem-solving, ensuring ongoing satisfaction and loyalty.

Dubai, United Arab Emirates

• Led the software development life cycle at Alwasl International Group, from requirements analysis to comprehensive documentation.• Designed high-level software architecture and specifications to ensure efficient coding and testing processes.• Collaborated with cross-functional teams to deliver innovative solutions and drive business growth.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Engineering - Be, Computer Systems Engineering, 3.8

Transfer Student

Bachelor Of Engineering - Be, Computer Engineering And Information Technology, A-