Content Operations Manager
Current1- Create content for a set of internal services.2- audio reformatting and editing.3- Handle social media content4- Validate content for publishing on Waseelah’s social media.5- Send content using operators’ backend.5- Manage & validate downloadable content on mobile portals; audio, video and images.7- Collect and update Waseelah’s content bank.8- Handle operator complaints and requests with the technical department.9- Handle the proper setup of new services.10- Testing pushing and receiving content across all operators platforms.11- Monitor response rates and service performance.12- Manage the RBT, audio recording, reformatting and uploading content.13- Creating and coordinating the documentation process of all services.14- Building a business relation with content providers.