I am an IT Infrastructure Specialist I manage and maintain company's IT infrastructure to ensure its efficient, secure, and reliable operation. I have over 10 years of experience in IT technical support, troubleshooting, and maintenance of PC software and hardware, networking, and active directory management.In my previous role, I support the Enterprise primary system and work with the software team on maintenance and upgrades. I also implement the annual project for maintaining the hardware and software systems of IT infrastructure, reducing capital expenditure by 60%. Additionally, I design, implement, and maintain the network infrastructure, including routers, switches, firewalls, and wireless access points. I troubleshoot and resolve storage-related issues and failures, and restore systems and data in the event of network issues and disasters. I hold the Cisco Certified Network Associate Routing and Switching certification, as well as the Google IT Support certificates. I have Knowledge on Office 365 Administration, Azure Active Directory, and Information Technology Infrastructure. I am fluent in Arabic and English.