In this role, I am dedicated to empowering thousands of Shopify brands globally by ensuring they have a reliable data foundation to scale their business. I'm responsible for more than 60 Stores web tracking setup and communication. In my role, I am constantly learning and adapting to new solutions. I play a crucial part in maintaining our expertise in onsite tagging and data collection. My responsibilities include:- Leading tagging implementation projects and onboarding new customers to Elevar.- Troubleshooting complex tracking issues to ensure customers maximize their value from our platform.- Coaching and mentoring colleagues, fostering a collaborative and knowledgeable team environment.- Conducting Google Analytics and Google Tag Manager audits and implementing recommended changes across client accounts.- Providing backup support and assistance to other analysts.- Expanding my analytics skills, tracking knowledge, and Elevar product expertise, and implementing these solutions across customers.- Conduct training sessions for our customers occasionally.

- Implement Web Tracking audits for new and existing customers for many destinations like Google Analytics, FB Pixel Tracking, TikTok, Google Ads, etc... - Worked as a customer support analyst for our self-served customers.

- Setup conversion tracking for more than 5 traffic sources - Setup Google Analytics using Google Tag Manager - Make sure that the ready-made integrations for Google Analytics, Facebook, Google, etc .. are running smoothly - Setup server-side tracking - Build interactive dashboards using Google Data Studio directly from Google Analytics and multiple data sources- Gathering data from Google Analytics to report any areas of improvement - Educate and advise our internal team and clients on how to use Google Analytics

My role is to work with developers & to make sure that all the website enhancements, website revamping, website integrations, advertising platforms, and social media tracking are setup-ed properly, to support CRO, Media Buying, and Account Managers to do their day-to-day job and track website behavior when it comes to anything regarding the end-user.- Managing & Directing the Technical team - Managing the communication between the Technical Department, CRO Department, and Account Managers.- Created and developed a process to manage daily tasks for the 3 teams - Make sure that all teams are using the templates for each request to avoid any conflict and to ensure that all requirements are there- Make sure that the developers meet all deadlines and support them by any means

- Managed & Retained 6 Key Clients - Followed on accounts performance on a daily basis when it comes to Targets, Spending, ROAS, etc.- Acting as the main point of communication between client and agency- Monitoring and setup website tracking & integrations - Generated and communicated Media-Buying reports - Developed a strategic plan for each account- Reviewed CRO reports and presented them to clients

• Led the merchants activation operations in Egypt.• Developed ‘Merchants Success Program’ - A KPI based model to track the merchants’ transactions and improve their marketing strategy that later on resulted in a 200% ROI. (8 million transactions)• Managed and supported key accounts.• Upsold Koinz’s SaaS tools for existing key accounts.Automated the onboarding process for KSA merchants resulting in activating over 90locations in 3 months.

• Promoted Owls as the leading social network for “night owlers” in Egypt.• Managed to get 3K downloads with zero marketing budget in two weeks.• Generated over 8M posts over 4 months through user retention strategies.