Ahmed Al-Hamwah Email and Phone Number

- Greeting guests and assisting with check-in and check-out processes- Providing recommendations for local restaurants, attractions, and activities- Booking reservations for guests at local restaurants or events- Arranging transportation for guests, such as taxis or rental cars- Assisting guests with special requests, such as arranging for flowers or gifts to be delivered to their room- Maintaining a high level of knowledge about the hotel and its amenities- Handling guest complaints or issues in a professional and timely manner- Communicating with other hotel staff to ensure guests have a seamless experience- Keeping the concierge desk and surrounding area clean and organized- Maintaining accurate records of guest requests and interactions.

•Providing training, coaching, development and motivation for personnel. Provides professional, eager, courteous and efficient service to all customers.•Promotes and executes a sales culture and builds relationships with new and existing customersby identifying their needs and determining the appropriate products or services.•Provides effective human relations management, including recruiting, hiring,administration, performance evaluations, disciplinary action.•Provides leadership to a team of subordinates, including motivation and employee development.•Provides guidance and training to new employees to ensure their training is adequate andcomplete.

•Define personal and corporate revenue objectives.•Sell telecommunications products and services to individual customers.•Write and submit accurate orders.•Design customized, cost-effective solutions for the client.