With a strong foundation in customer service and commercial counseling, I have honed my skills in communication, problem-solving, and sales processes across various industries. My experience at leading companies like Sitel Group and INTELCIA has equipped me with the expertise to manage client relationships, deliver high-quality service, and drive business growth.I hold a Master’s degree in Tax and Financial Accounting Management, which complements my hands-on experience in customer service with a solid understanding of financial and administrative management. My educational background also includes a Bachelor's degree in Economics and an Associate's degree in Prosthodontics, reflecting my diverse skill set and adaptability.I've also completed Data Analytics program with ALX and ExploreAI Academy, where I gained proficiency in data visualization, statistical analysis, and programming with tools like Python and SQL. This experience has enhanced my ability to interpret complex datasets, derive actionable insights, and support data-driven decision-making.Passionate about teamwork, organization, and delivering results, I excel in fast-paced environments where accuracy and customer satisfaction are paramount. I am always eager to leverage my skills and experience to contribute to innovative solutions and enhance operational efficiency.