Ahmed Dawoud Email & Phone Number

Technical consultant for customers, partners and sales account managers, translating customer business requirements into solutions that leverage Oracle's Cloud infrastructure Engineered Systems, Server and Storage products portfolio.Responsibility Includes : • Engage with all levels within both Oracle and the customers' organisations• Provide pre-sales support for Key accounts • Co-draft sales strategies together with the account managers• Provide technical support in all necessary sales activities• Define system architecture and solution proposals• Prepare configurations of hardware products and associated infrastructure software• Translate customer requirements into deliverable products and services• Design and participate in technology pilot projects or proof of concept (POC) activities• Define values propositions, positioning and differentiation to competitors products• Support and develop existing customer and partner relationships and skills• Complete the technical requirement for request for information (RFI) and request for proposal (RFP)• Work alongside partners and other third party organizations as required• Help drive sales opportunities to successful completion• Define and drive pre-sales initiatives in target accounts and territories • Represent Oracle a marketing events as required• Actively develop server and storage product expertise

Emea Region

Overall relationship manager for EMEA Business Critical customers. Ensuring that Symantec achieves maximum customer satisfaction within every BCS customer.Single point of contact to manage a customer’s Business Critical Support experience. Responsible for coordinating the delivery of all services to a Premier account, from problem escalation to reactive/proactive service delivery.

Emea

Responsible for providing the highest level of technical support and services on Symantec’s enterprise level products to its Strategic Accounts - major enterprise customers, on premium contracts.Specialties included :- Symantec Storage & High availability products e.g. Symantec Storage Foundation & High Availability , Disaster Recovery Solutions to customers under various UNIX / Linux & Windows platforms to ensure business continuity. - Storage and Backup Solutions ( NetBackup , BackupExec ,etc ) - Archiving Solutions ( Enterprise Vault for Exchange & File archiving )

Cairo , Egypt

Enterprise Systems’ Expert (Enterprise UNIX and Linux based systems),Reporting to Vodafone Enterprise Data center Systems Manager, Planning, Implementing & Supporting Vodafone Data Center Business critical Enterprise Systems. Disaster Recovery Site project management , implantation, configuration , Proof of concept testing & operation. Vendor Management ( Oracle , Symantec , EMC , HP )the scoop of my work in Vodafone Datacenter included :-- Enterprise Data Center Systems’ Capacity Planning.- Enterprise Systems’ Architecture, Planning & Implementation.- Enterprise Systems upgrade & Migration Projects.- Datacenter virtualization- Datacenter Enterprise Servers consolidation.- Datacenter Enterprise machines support contracts management.- High Availability Solutions Planning, Implementation & Support (VERITAS Cluster, Sun Clusters & HP Service Guard Cluster).- Operating Systems configuration, administration, operation & maintenance – Mainly Unix and Linux Based.- Storage Managements Software Packages ( VERITAS Storage Foundation , Sun Solaris Volume Manager & LVM)- Implementation , configuration & support of End-To-End Datacenter Monitoring Solutions (EMC IONIX , Compuware Server Vantage & HP open view )

GiroNil Project .https://www.linkedin.com/company/gironil

Customer Based Implementations , configuration & Support of Enterprise system :-- Troubleshooting and Providing Stand-in Support for ( True64 Unix , Hp-UX , Sun Solaris ,Open VMS, Windows 2003 Server & Linux )- HP enterprise products Support.- Implementation, Troubleshooting and Technical Support for Cisco Based Networks (Active Components).- Customer Support Accounts Follow-up and Customer