It Finacle Application Support At Agricultural Bank Of Egypt
Current➢ IT Finacle Application Support at Agricultural Bank of Egypt• Analyzed and resolved problems and implemented effective solutions.• Assisted branches with application errors and prepared appropriate data fixes.• Co-authored the Finacle User Guide issued by the Banking Systems and Process Engineeringsector.• Participated in training sessions for bank employees on the training environment for all bankbranches in Dakahlia.• Superuser in the Finacle System.• Supported members in the simulation and go-live processes for all branches.• Provided back-office support and acted as coordinator for Infosys.➢ Attended all Finacle training provided by Infosys:• RM• Teller• Assets (Retail)• Assets (Corporate)• Liabilities• Islamic