Faizan Ahmed Email & Phone Number

• 15+ years of extensive experience in the field of software analysis, design and development.• Expertise in Development, Customization, Administration, Deployment and Integration of MS Dynamic 365,CRM 2016,2015,2013, 2011• Experienced in gathering business requirements and Design detailed Solution as per business requirements.• Proven excellent technical, interpersonal and communication skills.• Expertise in MS Dynamic CRM 2016,2015, 2013, 2011 Customization, Client & Server side programming, Workflows and Plug-ins.• Expertise in MS Dynamic CRM 2016,2015,2013,2011 installation in a Single and Multi-Server Environment with different server roles.• Expertise in Dynamics 365 CRM Portal• Good Knowledge of MS Dynamic CRM 2016,2015,2013,2011 Security Model• Expertise in Designing, Developing SSIS Packages for data migration into MS Dynamic 365 CRM , Dynamics CRM2016,2015,2013,2011 from different source systems• Expertise in Designing, Developing SSRS reports, MS Dynamic CRM Reports, Charts and Dashboards , Power BI reports for D365CRMSpecialties: MS Dynamics 365 CRM Online, 2016,2015,2013,ASP.NET,C# ,MVC, MSSQL 2014,2012 & 2008End to end implementation of MS Dynamics CRM in below organizations• Implemented MS Dynamics CRM 2011 in SAIB , Riyadh, KSA• Implemented MS Dynamics CRM 2011 in AlAwal Bank formerly Saudi Hollandi Bank, Riyadh , KSA• Implemented MS Dynamics CRM 2016 in CBA ,Nairobi,KenyaCertifications===========• MB2-707 Microsoft CRM Customization and Configuration• MS.NET Framework 2.0-Web-based Client Development (70-528) • MS.NET Framework 2.0-Application Development Foundation (70-536)• MS.NET Framework2.0-Designing and Developing Web-based Applications (70-547)Domains: =========• Banking (Internet Banking, Retail Banking - Cash Managment)• CRM (Customer 360, Complaint, Service, Sales, Marketing, Call Center, Retention)• E-Commerce• Loyalty Management (design & concept, Development ,implementation, delivery, fulfillment)