Dr. Ahmed Farag Email & Phone Number

Jeddah , Ksa

Guide all aspects of parts shop operations; Lead team of associate to manage 60 parts shop outlets all over the kingdom with 9 direct reports, and total 200 reports. Create and implement expansion plan to reach 100 outlets parts shops, and 200 Quick Service. With growth achieved 23% till now.

Jedaah, Ksa

Guide all aspects of new business for ALJ; establish new sources of revenue by opening new business channels for ALJ group. * Successfully planned and implemented tires business for ALJ co.* Successfully planned and established KANSAI Paint Business for ALJ Co., ALJ Became distributer for KANSAI automotive paint in KSA* Successfully planned and established extended warranty business for ALJ co.

Jeddah, Ksa

Guide all aspects of business, sales and marketing operations for large-scale Toyota service operation with 5,000 employees and 90 distributer/ dealer service centers. Oversee marketing planning and strategy to generate and retain customers. Supervise and mentor top-notch marketing team of 20 in promoting products and services and increasing market share through corporate branding and e-marketing initiatives. Liaise daily with executive management, and serve as key member of Service Board in… Show more Guide all aspects of business, sales and marketing operations for large-scale Toyota service operation with 5,000 employees and 90 distributer/ dealer service centers. Oversee marketing planning and strategy to generate and retain customers. Supervise and mentor top-notch marketing team of 20 in promoting products and services and increasing market share through corporate branding and e-marketing initiatives. Liaise daily with executive management, and serve as key member of Service Board in formulating and executing business-critical decision making. Employ Kaizen and Lean methodologies to streamline daily business operations. * Instrumental in boosting customer paid unit serviced (CPUS) for Service Division in 2010 by 7% through key marketing initiatives.* Boosted market share by 12% in 2010, and 16% in 2011.* Spurred planning and delivery of industry-leading Toyota Service Saudi Facebook Page, YouTube channel, and Twitter.* Orchestrated planning and execution of digital signage for 45 service centers. Show less

Jeddah, Ksa

Directed business development and strategic planning initiatives for used car operations. Coordinated concept and execution of strategies for boosting sales and increasing business effectiveness. Guided top-notch team of 500 in executing sales and marketing functions for 43 showrooms. * Spearheaded development and implementation of several processes, procedures and guidelines for enhancing operational effectiveness and improving sales team performance. * Championed concept and… Show more Directed business development and strategic planning initiatives for used car operations. Coordinated concept and execution of strategies for boosting sales and increasing business effectiveness. Guided top-notch team of 500 in executing sales and marketing functions for 43 showrooms. * Spearheaded development and implementation of several processes, procedures and guidelines for enhancing operational effectiveness and improving sales team performance. * Championed concept and execution of several Kaizen cost-reduction initiatives including one that was recognized as “Best Initiative” at global Toyota conference in London. * Established highly effective used car certified program. Show less

Jeddah, Ksa

Progressed rapidly from role of manager to GM for Product Development. Directed daily activities of cross-disciplinary team of 120. Oversaw product research, sourcing and new product introduction (NPI) efforts. Coordinated supply chain, purchasing and inventory management. Facilitated product testing and quality assurance efforts. Managed and forecasted multimillion-dollar budgets. * Triggered growth in Retail Accessories business by 500% over four years.* Successfully planned and… Show more Progressed rapidly from role of manager to GM for Product Development. Directed daily activities of cross-disciplinary team of 120. Oversaw product research, sourcing and new product introduction (NPI) efforts. Coordinated supply chain, purchasing and inventory management. Facilitated product testing and quality assurance efforts. Managed and forecasted multimillion-dollar budgets. * Triggered growth in Retail Accessories business by 500% over four years.* Successfully planned and established glass tint business (Coolite).* Successfully planned and established semi-auto manufactory for wood dash. Show less

Jeddah, Ksa

Held fully accountable for overseeing operations of largest Toyota service center in Saudi Arabia, with 160 body & paint and mechanical stalls. Monitored and implemented measures to improve workshop key performance indicators (KPI). Managed top-notch team of 123 technicians and service advisors. Managed all aspects of business operations including budgeting and business development. * Successfully planned and implemented several initiatives for enhancing service and repair operations.

Cairo, Egypt

Planned, organized and conducted training sessions on sales, service and repair of Mercedes Benz commercial vehicles. Oversaw technical support for all staff training sessions. Conducted follow-up training sessions for all new engineers and technicians.

Doctor Of Philosophy (Ph.D.), Islamic Economic

Master Of Business Administration (Mba), Executive Leadership

Bachelor’S Degree, Engineering