As a Digital Transformation Advisor, I combine strategic vision with technical expertise to drive impactful, cross-functional digital initiatives. My work aligns technology adoption with organizational goals, optimizing processes and enabling agile responses to market demands.Core Competencies:Strategic Portfolio Management (PfMP): Prioritize and align digital initiatives to maximize value and support business objectives.Advanced Business Analysis (CBAP, PBA): Uncover and validate business needs, ensuring solutions that enhance operations and drive growth.Project & Program Leadership (PMP, Agile Hybrid Pro): Lead transformation projects with precision, balancing scope, resources, and timelines.Agile Methodologies (ACP): Foster agile environments for continuous improvement and swift adaptation to evolving requirements.Risk Management (RMP): Mitigate digital risks effectively, supporting secure and resilient project outcomes.Process Optimization (ITIL, SSYB): Streamline operations to reduce waste and boost efficiency using Lean and ITIL frameworks.Data Analytics (Power BI): Leverage data-driven insights to support strategic decision-making and track performance.Citizen Development (CDP): Promote low-code/no-code solutions for rapid innovation and business-user empowerment.Technical IT & Security (CCNA, MCTS): Ensure secure, scalable foundations for transformation through robust IT knowledge.These skills, supported by an extensive certification portfolio, empower me to deliver sustainable digital solutions that position organizations to excel in an evolving digital landscape.

Oversee ERP Systems:• Manage, optimize, and ensure the effective deployment and maintenance of ERP systems across Bukhamseen Group Holding.• Collaborate with various departments to ensure ERP solutions meet operational needs.• Lead upgrades, integrations, and customizations to support evolving business processes.Software Development Leadership:• Manage the entire software development lifecycle, from design, coding, testing, to deployment.• Lead a team of developers, providing guidance, mentorship, and ensuring code quality.• Play role as Business Analyst and Project Manager with cross-functional teams to ensure that software aligns with business goals and is delivered on time.Business Applications Management:• Oversee business applications that support various departments.• Ensure applications are aligned with business processes and optimize them for efficiency and effectiveness.• Manage third-party vendors or consultants to enhance or customize business applications.Technical Strategy Development:• Develop long-term strategies for software development and ERP system upgrades.• Research and implement new technologies to improve both ERP and software development processes.• Ensure all systems are secure and compliant with regulatory requirements.Budget and Resource Management:• Manage budgets for ERP and software development initiatives.• Allocate resources effectively to ensure projects are delivered within scope, time, and budget constraints.Team Collaboration and Leadership:• Collaborate with C-level executives to align technology strategies with business goals.• Foster a collaborative and innovative work environment to ensure your teams can meet business challenges.Problem Solving and Continuous Improvement:• Troubleshoot and resolve any system or application issues.• Drive continuous improvement initiatives in both software development and ERP system performance.

Manage business application strategy, design, development and operation of business applications to support and automate training business focused processes. Manage and monitor the ERP and BA performance over the group.Make sure the existing BA are met the business requirements.Periodically conduct performance reviews for applications.Manage and control ABC IT department as outsource from Arab Technologies beside my prime role.Support existing Business Systems configuration and suggest new process on new business requirements.Work closely with stakeholders to identify / develop business requirements and provide advice on solutions.Collect user requirements, design, test, implement & audit solutions to meet business requirements.Translated business requirements to implement new program features and improvements utilizing the program's SQL back-end.Identified the business requirements and diagrammed the business system flows.Consulted development and quality assurance teams throughout software lifecycle ensuring original business requirements were met and technical obstacles were resolved.Develop and implement new process and functionalities on new business requirements.Directed all aspects of company's business applications, including supervision of onshore and offshore consultants and programmers.Direct Management and operational responsibility of Business Intelligence, Enterprise Planning and Finance development teams.

As the IT department of Bukhamseen Group comes a separate company for IT services called Arab Technologies company, my tasks and duties come to support all Bukhamseen Group of companies in IT services, Business technology solutions advise by leading a powerful team.

Supervise installation, administer and maintain IT infrastructure activities.Oracle |Micros Simphony Ver 2.7 Restaurant Management System.Microsoft Dynamics GP ver. 9.0 Finance System.Material Control.Human Resource System.Share Point server 2010 for Business Process Management.Create custom reports for Micros Simphony POS system using Crystal Report and Excel PowerPivot.Create custom analysis reports to monitor operation performance Using SQL query with Power BI and Excel Dashboard.

Establishes, plans, and administers the overall policies and goals for the information technology department.Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems.Relies on extensive experience and judgment to plan and accomplish goals.Performs a variety of tasks.Leads and directs the work of others.TOLIP Hotels & Resorts Family Park - El Galaa - El Narges - Sport City & Aqua - Maadi - Taba Resort - Fayed - Beni Suef - Alexandria.www.Tolip-eg.com

Supervise installation, administer and maintain IT infrastructure activities.Opera Property Management System.Oracle |Micros Simphony Restaurant Management System.SUN Finance System.Material Control.Human Resource System.RFID Door Lock System.Exterity IPTV System.NEC Voice Server.Panasonic CCTV Security Surveillance.Planning and execution of multiple IT-projects.Generate income by designed and create e-marketing campaigns

SharePoint 2010,2013,2016,365, N+ , Excel 2016 Levels 1,2,3New Horizon Egypt, Orascom, Inform

Create specifications, install, administer and maintain IT infrastructure for corporate activities. Planning and execution of multiple IT-projects HR development and performance tasks .Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs. Bring expertise with respect to all aspects of the deployment/hosting architecture and critical business systems including firewalls, VPN, monitoring, metrics collection/reporting, regular scheduled updates, routine backups, enterprise monitoring redundancy, business intelligence systems, data warehouse systems and various high-availability setups. Designing network: cabling infrastructure, wireless system and Website developing Prepared and complete Portal using Share Point Server 2010 to meet Business processes. Maintain and follow up all activates and support for Oracle applications (Suite 8, Material Control) and SQL ( 2000, 2005, 2008 ) applications (Micros 3700, Micros 9700, HR and SUN system).

Provide strategic guidance to organisations with regard to technology, IT infrastructures and the enablement of major business processes through enhancements to IT.

The main responsibility was strategically define and develop creative IT products & ideas to achieve max revenue and market share for the company.Established the IT professional services concept to serve all customers have lack of IT resources in order to improve their IT level within their organization.Defined many creative products & IT ideas and presented in the market (cloud terminal, passport scanner for hospitality, kitchen Display system for POS & restaurant,.)Implemented all interfaces required to integrate with Comsys software with coordination with the software developer to present new hardware products.Structured and implemented very successfully e-marketing systems to implement market campaigns focused on selected potential segments.

Create specifications, install, administer and maintain IT infrastructure for corporate activities.planning and execution of multiple IT-projects Development and responsibility for the departmental budget, including annual budget development of capital and operating expenditures. HR development and performance tasksHold regular departmental meetings to access goals and progress toward goals; promote teambuilding; and develop employees (both local and remote)Identify and approve technologies that meet current and anticipated business requirements.Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.Champion change and effectively manage the implementation of new ERP system.Bring expertise with respect to all aspects of the deployment/hosting architecture and critical business systems including firewalls, VPN, monitoring, metrics collection/reporting, regular scheduled updates, routine backups, enterprise monitoring redundancy, business intelligence systems, data warehouse systems and various high-availability setups.

Senior Administrative Officer and manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources

Senior Administrative Officer and manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources

Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software.

Help the IT Manager in his duties,Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software.

Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware.

Install and Train the customers to Use Finance, Hr and POS applications.Install Networks.Assembly the new PCs.

Implement and install the new PC for the clients with training them to How to use it.