Managing a team of 40+ Project & Programme Managers Delivering Complex Telecommunication Solutions like (Fixed Connectivity , Unified Communication , Mobility , Carrier Services & IoT ) , offering Offshore Project Management and Professional Services to Global Enterprises across Europe , US and Asia Pacific Region.

As a part of the services offered by Vodafone Technology Shared Services Egypt (TSSE), our team is working as a Project Management Delivery Unite supporting “Vodafone Group Enterprise Customer Programmes Delivery Unite” in all Complex delivery projects.Complex Delivery portfolios offered verity of services across the globe, this induces but not limited to (IPVPN Delivery, Unified Communication Delivery, IoT Delivery, Intelligent Routing, and Device Life Cycle Management Delivery).

Handling the PMO Lead role within the Project Management Team of 20 Project Manager and Coordinators, with a very high diversified delivery portfolio for Enterprise Costumer of Vodafone Group. Establish and set up the governance model for this team, including forecast and demand management, project governance, project audits, KPIs setting measurement and reporting, competence gap analyses, establishing standardization in project delivery, demand management process.Feed project… Show more Handling the PMO Lead role within the Project Management Team of 20 Project Manager and Coordinators, with a very high diversified delivery portfolio for Enterprise Costumer of Vodafone Group. Establish and set up the governance model for this team, including forecast and demand management, project governance, project audits, KPIs setting measurement and reporting, competence gap analyses, establishing standardization in project delivery, demand management process.Feed project related costs (actual and forecast) into the different Vodafone budget review cycles and to review and report on the budget and actual spent of the projects managed by TES PMO Organization. Show less

• Full responsibility and accountability for all the Project Delivery within the Network Rollout department, including Financial and Operational KPIs, Acceptance Rates, Cash Collection and Revenue recognition as will be the ownership for the all cost optimization programs that implemented in the department. • Total Portfolio of 15 Running Network Rollout Projects will all telecom operators in Egypt (Vodafone, Etisalat, Orange, and Telecom Egypt), with average annual contract values 12M… Show more • Full responsibility and accountability for all the Project Delivery within the Network Rollout department, including Financial and Operational KPIs, Acceptance Rates, Cash Collection and Revenue recognition as will be the ownership for the all cost optimization programs that implemented in the department. • Total Portfolio of 15 Running Network Rollout Projects will all telecom operators in Egypt (Vodafone, Etisalat, Orange, and Telecom Egypt), with average annual contract values 12M $ (100M EGP) Show less

• Taking multiple Roles with Etisalat Managed Services , Transformation programmes , this include full establishment for new Functions like Problem Management , Incident Management , Defining the new functions scopes and contractual KPIs , running the POCs (prove of concepts of this functions) • Functional and Line Manager for 4 different teams with overall 14 Engineer (Change Management Team, Network Inventory Management Team, Problem Management Team and End to End Network Health-Check… Show more • Taking multiple Roles with Etisalat Managed Services , Transformation programmes , this include full establishment for new Functions like Problem Management , Incident Management , Defining the new functions scopes and contractual KPIs , running the POCs (prove of concepts of this functions) • Functional and Line Manager for 4 different teams with overall 14 Engineer (Change Management Team, Network Inventory Management Team, Problem Management Team and End to End Network Health-Check Team), responsible for team KPIs, Contractual SLAs and delivery, teams and team leader’s evaluation, annual appraisals, hiring and terminations.• Managing all Services transformation project with in the Managed Services organization, TCV 2.5M USD (20M EGP), projects include deployment for new serves management tools to Optimized service operation, in addition of the operational and in-life operation for this tools.Recognition's• Received Certification of Recognition: a valued member of the Managed services delivery team for Etisalat Misr (Jan 2012) Show less

• Started my career in the telecom industry as a Radio Access Network Integration Services engineer for 3 years, then Technical team Leader leading a team of 25+ Onshore Engineers supporting multiple mobile network operators in North Africa and Middle East. (Etisalat Egypt , Vodafone Egypt , MTN , Zain Sudan, STC KSA, Mobily UAE• Scope include Technical Configuration , Integration , Support , SW Upgrades to all access network nodes in both 2G and 3G domains , in addition to maintaining… Show more • Started my career in the telecom industry as a Radio Access Network Integration Services engineer for 3 years, then Technical team Leader leading a team of 25+ Onshore Engineers supporting multiple mobile network operators in North Africa and Middle East. (Etisalat Egypt , Vodafone Egypt , MTN , Zain Sudan, STC KSA, Mobily UAE• Scope include Technical Configuration , Integration , Support , SW Upgrades to all access network nodes in both 2G and 3G domains , in addition to maintaining contractual technical KPIs & SLAs in term of network availability and violations Recognition’s• Received a (Certificate of Recognition) for Perseverance and Commitment to "Etisalat Misr" Launched (in May 2007).• Received a (Certificate of Recognition) for superior performance and extraordinary contribution toward the company’s growth (in Feb 2010). Show less