Ahmed Daoud Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

Dubai, United Arab Emirates

• Joined Naäma Beach Villas & Spa during the pre-opening stage, contributing to the development of its brand presence.• Coordinated sales efforts, managing key client relationships and driving revenue growth.• Supported marketing initiatives, including the creation of promotional materials and digital campaigns.• Organized site visits and inspections for potential clients, ensuring seamless communication and coordination across departments.• Prepared proposals and presentations, tailored to the needs of high-end clientele.• Collaborated with internal teams and external partners to position the resort as a premier luxury destination.• Assisted in maintaining effective communication to meet client expectations and ensure exceptional service delivery.

Dallas, Texas, United States

• Proactively resolved guest issues, aligning with hotel standards.• Facilitated seamless guest service through cross-departmental collaboration.• Identified opportunities to elevate loyalty and satisfaction levels.• Orchestrated special requests for memorable guest experiences.• Leveraged guest feedback to elevate service quality continually.

Alexandria, Egypt

• Evaluated diverse customer service interactions to maintain high standards.• Analysed staff-customer interactions, identifying service enhancement areas.• Generated comprehensive reports highlighting trends and improvement opportunities.• Conducted staff training sessions focusing on service best practices.

Alexandria, Egypt

• Managed incoming reservation requests across multiple platforms.• Ensured accuracy and policy adherence in guest reservations.• Provided prompt and excellent customer service, handling inquiries effectively.• Addressed reservation and billing issues empathetically, promoting hotel services during interactions.

Alexandria, Egypt

• Created specialized training materials on ending violence against children.• Conducted engaging workshops and presentations for diverse audiences.• Customized programs to suit specific needs and educational purposes.• Evaluate outcomes and adapt training approaches as needed.

• Supporting ongoing initiatives by collecting data, creating reports, and contributing to presentations.• Observing and learning from experienced professionals in various departments.• Assisting in preparing reports and documentation related to regulatory compliance, projects, and operations.

• Gathered qualitative and quantitative data to assess student satisfaction levels.• Conducted surveys, interviews, and statistical analysis to understand trends and sentiments.• Reviewed relevant literature and researches to contextualize findings within existing knowledge.• Synthesized collected information into comprehensive reports, offering actionable insights and recommendations to enhance student satisfaction.

• Gained hands-on experience in various aspects of gas refining operations, including process optimization, quality control, and safety protocols.• Collaborated with industry experts to analyze data, identify efficiency improvements, and contribute to the development of innovative solutions.• Participated in team projects, site visits, and workshops to deepen understanding of the refining industry and its technological advancements.

Bachelor'S Degree

Exchange Program

English, Toefl Score Of 81