Ahmed Hamdouna

Ahmed Hamdouna Email and Phone Number

Chief Operating Officer | Board Liaison | PMP® | Operational Management | Strategic Planning | Business Strategy Development | Growth Initiatives | Budgeting & Forecasting | Leadership Development | Change Management @ ISB ME
Ahmed Hamdouna's Location
Jeddah, Makkah, Saudi Arabia, Saudi Arabia
About Ahmed Hamdouna

Experienced and results-driven Chief Operating Officer (COO) with a Bachelor's degree in Computer Information Systems and PMI Project Management Certification, backed by over 23 years of expertise in enterprise content management (ECM), correspondence management systems, and offering long-term strategic advice on technology investments and digital transformation initiatives.Highly skilled in managing complex projects, driving revenue growth, and building strategic alliances, I excel in strategic planning, business strategy development, growth initiatives, operational management, and process improvement.Adept at supply chain management, board liaison, budgeting, forecasting, cost management, and implementing technology and innovation, I am committed to optimizing operational efficiency, driving change management, enhancing customer experience, and developing leadership across cross-functional teams to achieve organizational success.

Ahmed Hamdouna's Current Company Details
ISB ME

Isb Me

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Chief Operating Officer | Board Liaison | PMP® | Operational Management | Strategic Planning | Business Strategy Development | Growth Initiatives | Budgeting & Forecasting | Leadership Development | Change Management
Employees:
2
Ahmed Hamdouna Work Experience Details
  • Isb Me
    Chief Operating Officer
    Isb Me Nov 2017 - Present
    Saudi Arabia
    Job Role:Responsible for overseeing ISB's operational strategy and execution, ensuring alignment with our goal of driving digital transformation across Saudi Arabia. I also manage daily operations to streamline technology processes, ensure successful project delivery, & maintain strong client relationships. Collaborating closely with the CEO, I design & implement business strategies, set performance and growth goals, and lead teams to achieve maximum efficiency, effectiveness, & strategic alignment with ISB’s objectives. Job Duties: •Leading a major revamp of the company’s operational strategy, driving a substantial increase in business efficiency & achieving a 20% growth in revenue. •Managing the business expansion into the Saudi government sector, driving a 45% rise in revenue, & strengthening market presence. •Introducing process improvements that are cutting operational costs by 25% and accelerating service delivery times by 30%. •Directing a company-wide operational efficiency project that is streamlining redundant processes, reducing administrative costs by 20%, and increasing productivity by 25%. •Negotiating vendor contracts to achieve a 12% reduction in annual operating expenses while maintaining high service quality. •Supervising a multi-million-Saudi Riyals IT transformation project, completing it 18% ahead of schedule & under budget, leading to a 30% boost in operational efficiency. •Rolling out a new enterprise resource planning (ERP) system across the organization, improving data integration & decision-making.•Improving client satisfaction scores by 25% through the adoption of a new client engagement strategy & enhanced service delivery processes. •Building and sustaining strong relationships with key stakeholders, facilitating smoother project approvals, & supporting strategic initiatives. •Creating and executing a comprehensive risk management framework reduces project-related risks by 50% and enhances overall project success rates.
  • Isb Me
    Project Management Officer - Pmo
    Isb Me Nov 2012 - Nov 2017
    Saudi Arabia
    Job Role:I was responsible for managing and overseeing project execution within ISB, ensuring alignment with strategic goals, and enhancing project management practices for successful delivery. During my tenure, I achieved a 95% on-time project delivery rate, which significantly increased client satisfaction and improved success rates by 15%. I developed and implemented standardized methodologies that boosted efficiency by 30% and reduced overruns. Additionally, I introduced a resource management system that decreased conflicts by 35% and implemented budget tracking measures that cut costs by 10%. My risk management framework reduced major issues by 50%, and the implementation of KPIs led to a 30% improvement in performance metrics. I also streamlined project tracking with new software, reducing manual effort by 40%.
  • Isb Me
    Project Manager
    Isb Me Nov 2008 - Nov 2012
    Saudi Arabia
    Job Role:I was responsible for outlining the project scope, outlining the detailed plans and conducting proper control over project costs by means of stimulating the work processes of the team, applying effective management and distributing resources properly. In the limits of my work, I was able to make the project work by constant progress assessment, controlling risk factors and impressing the outcome while producing the clients’ necessary information and nurturing them. At the same time, I quickly solved the problems within the frame of project changes and adopted new appropriate strategies. I took care of compliance with applicable industry standards and organizational policies and best practices and practices by developing the process of documenting, preparing final reports for the clients with their approval, and following up post project evaluation properly.

Ahmed Hamdouna Education Details

Frequently Asked Questions about Ahmed Hamdouna

What company does Ahmed Hamdouna work for?

Ahmed Hamdouna works for Isb Me

What is Ahmed Hamdouna's role at the current company?

Ahmed Hamdouna's current role is Chief Operating Officer | Board Liaison | PMP® | Operational Management | Strategic Planning | Business Strategy Development | Growth Initiatives | Budgeting & Forecasting | Leadership Development | Change Management.

What schools did Ahmed Hamdouna attend?

Ahmed Hamdouna attended Applied Science University.

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