Result-oriented IT management professional with 21+ years of versatile experience across all facets of IT, ranging from end-user management to datacenter & infrastructure architecture to project and OCM management, IT strategy, vendor & business relationship management. Recently into digital transformation, RPA & cloud-hosted services/application. Expert in many LoBs i.e Automotive DMS, Retail, QSR & FSR , Wholesale & Distribution, FMCG, Financial & Banking, Manufacturing, eCommerce, Professional Services and Consultation. Expert in ERP Program and OCM Management. Lead multi-million-dollar projects for strategic business growth. Expert in service delivery management based on ITIL best practices that to cover SLA, Capacity Management, Contingency Planning, Availability and IT Financial Management. Proven expertise in IT information security design & implementation comply with ISO 27001 and COBIT standards. Design and implement Business Continuity and Disaster Recovery Plans.Excels in leading diverse, cross-functional teams in all phases of large enterprise implementations.► Expert in ERP (SAP, Oracle and MS) solution selection, organization preparation, change management, implementation, smooth transition and go-live then support. ► Enterprise State-Of-the-art Infrastructure Architecture, Application Design and Reviews, Storage and Data Modeling and Migration, Data Center Consolidation, Could Migration and Operations► IT/IS Strategy & Planning to provide business the best practices and management disciplines, to formulate wining strategies align operations and to use the right state of the technology as enabling infrastructure to achieve breakthrough results► Establishing IT/IS departments and leading them into maturity levels managing broad spectrum of millions dollars IS projects with talent of leading 3rd party/ vendor(s) and internal technical team to achieve on time and within the budget► ITIL Service Support and Management► Business Continuity/Disaster RecoverySpecialties: - Expert, dynamic, creative and results-driven;- Enhance and improve overall customer experience- Empower top management with real-time business insights dashboard and KPIs - Reduce overall IT operational cost- Work with business unit heads to achieve goals