Research, brainstorm & develop concepts on competitive and new IT (including MVAS/M2M) productsProduct documentation - creation of Product collateral including product paper, presentations, guidelines for promotions, features and market product rolloutDevelop new use cases and end user cases and design marketing campaignsDesign new and existing product road map specific to different markets (Asia Pacific/MEA Region) Interact with different cross functional teams (Internal & external) to introduce new products and design capabilities, enhance/modify the existing product, offers and servicesPreparing marketing reports on products by collecting, analyzing, and summarizing sales dataActively overseeing the development and working of products/servicesResponsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaignsUnderstand Mobile Applications Eco-system, launch/promotion and optimization of Mobile Application (including apps for MNOs)

Member of the launching team for company’s Machine to Machine (M2M) product division.Managing the full portfolio of Vehicle Management Solution and its life cycle including Product Design, User Interface Development, Commercial/Technical Definitions, Product Documentation, Pricing Models, Business Processes and future plans.Proactively working with all functional departments within the company and external partners/clients to meet timelines in product planning, marketing/promotional campaigns, and product-related issues resolution.Conducting research based activities to bring in the latest in M2M solutions.Developed Processes with relevant KPI development for smooth operations.

Management of all franchise activities i.e. stock issuance, target allocation & achievement, financial issues and retail channel development. Provided support to franchise in Bulk Deals/Selling.Management of Franchise’s distribution Network.Effective implementation of Marketing driven Campaign.Achievement of Sales targets through franchise sales teams. Ensuring Market Visibility of product through franchises.Providing Technical Support to Franchises

Worked in Electronic Technology Division (ETD)

Client Dealing.Preparation of Sales AgreementLead Generation and retention of existing clients.Maintaining Database of Potential Clients.Administration and Planning.Troubleshooting for Tier-1 IT issuesCoordinating between Head Office and Marketing Suite

 Assisting in Preparation of Annual Marketing Budget. Franchise & Distribution network management

Client servicesProviding Customer SupportInternet account salesMaintaining Cash RegisterTraining new client services executives & telemarketing