Ahmed Ali Email & Phone Number

Jeddah, Makkah, Saudi Arabia

Developed and implemented IT strategies aligned with business goals, resulting in a 20% improvement in operational efficiency.Led the implementation and integration of ERP systems, streamlining business processes and enhancing data accuracy.Executed comprehensive IT plans, reducing IT-related expenses by 30% and enhancing resource management.Directed the migration to AWS Cloud Servers, achieving a 27% reduction in annual costs while improving service quality and system performance.Implemented over 30 cybersecurity controls, strengthening project management capabilities by 40% and reducing security incidents by 50%.Managed the IT budget, optimizing resource allocation and reducing unnecessary spending by 28%.

Jeddah, Makkah, Saudi Arabia

Designed and implemented large-scale network and ERP integration projects, boosting network performance by 35% and ensuring seamless system operation.Streamlined system integrator processes by 50% through comprehensive requirement analysis and technical submission writing.Optimized system setup time by 30% by interpreting complex system designs and integrating ERP hardware and software solutions effectively.Ensured compliance with project specifications and Bills of Quantities (BOQ), reducing project delays by 20% and saving 15% on project costs through effective budget management.

Jeddah, Makkah, Saudi Arabia

Set up, configured, and maintained network equipment such as routers, switches, firewalls, and VMware infrastructure, achieving a 99.8% network uptime.Reduced downtime by 25% through server performance monitoring and resource allocation optimization.Migrated from Exchange Server to Office 365, cutting annual costs by 35% and enhancing security and reliability.Led the implementation of Elfiq load balancing, reducing internet service costs by 80%.Improved network response times by 20% by deploying monitoring tools and trend analysis.

Jeddah, Makkah, Saudi Arabia

• Enhanced network stability by 20% through performance monitoring and system documentation updates.• Reduced issue resolution time by 30% by troubleshooting complex network problems and collaborating with equipment vendors.• Increased network efficiency by 25% through designing and implementing solutions based on business requirements.• Boosted team productivity by 15% by mentoring junior network engineers.• Maintained a 95% success rate in production network support according to company SLAs.

Mecca, Makkah, Saudi Arabia

• Achieved a 90% issue resolution rate by providing first-level technical support for networking issues.• Reduced downtime by 20% through troubleshooting connectivity issues and diagnosing hardware and software faults.• Improved documentation accuracy by 30% through updating and maintaining network documentation.• Reduced data loss by 35% by conducting regular system backups and implementing data recovery processes.

Egypt

• Ensured system functionality by testing and upgrading computer components, software, and hardware.• Monitored performance metrics for hardware, software, and systems.

Aswān, Aswan, Egypt

• Achieved a 95% customer satisfaction rate by providing installation services and resolving technical issues.• Addressed over 20 customer concerns daily with a 95% success rate, enhancing customer retention by 20%.