Ahmed Rashad Email & Phone Number

Dubai, United Arab Emirates

Sales executiveService My Car - Dubai · Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.· Generated new leads and opportunities to maximise revenue.· Achieved and exceeded sales targets in line with client growth across all products and services.· Maintained contact with customers throughout sales and pre-delivery process.· Understood customer needs to craft exceptional sales journeys.· Communicated promotions, offers and new products to increase and maximise sales.· Conducted follow-up calls with customers for improved relationship management and retention rates.

Dubai, United Arab Emirates

DubaiExecuted marketing and sales strategies to generate and convert qualified leads.Updated company website content, adding relevant information to attract and convert highly qualified leads, SEO,Manage Amazon, shopify, listing products. ProfessionalManage listings on marketplaces, including setting up new product listings, modifying and updating listings based on trends and competitor analysis, and optimizing listings to generate sales.Manage WhatsApp businessReach out to potential customerHandel and maintain customer relationshipsAchieve sales targetReviewed client feedback and implemented changes to improve marketing campaign performance.Developed compelling marketing campaigns to boost product awareness.Communicated with potential leads via phone calls, cold emails and in person, providing information about product portfolio.Monitored and reported on competitor activity, analysing products, performance and sales.

Kuwait

Manage 15 delivery officer and data entries & drivers sales assistant & receptionist Improved PDI section efficiency, resulting in an error-free vehicle delivery rateSuccessfully negotiated and met delivery times, exceeding customer expectationsReceived recognition for outstanding performance in fleet and logistics managementManaged the delivery department, including coordination and documentationOversaw the Pre-Delivery Inspection (PDI) process for vehiclesConducted administrative duties, including document verification and posting details on the SAP systemEnsured timely deliveries, resulting in on-time delivery rateStreamlined documentation processes, reducing errorsSuccessfully coordinated demo cars, leading to improved customer experiencesReceived recognition for outstanding contributions to the PDI sectionAchieved consistent sales targets by effectively matching customer needs with vehicle modelsEnhanced dealership reputation through excellent customer serviceParticipated in educational opportunities to stay updated on automotive industry trendsMaintained a high level of customer satisfaction, resulting in positive feedback and repeat businessEfficiently raised warranty approvals and special parts orders, reducing service timesContributed to timely billing and collections from credit customersSuccessfully marketed auto loans, increasing the bank's portfolioBuilt a strong customer base and contributed to achieving sales targets.Selling services contractsWarranty extendAccessoriesAutomotive insurance

Kuwait

Achieved consistent sales targets by effectively matching customer needs with vehicle modelsEnhanced dealership reputation through excellent customer serviceParticipated in educational opportunities to stay updated on automotive industry trendsMaintained a high level of customer satisfaction, resulting in positive feedback and repeat businessEfficiently raised warranty approvals and special parts orders, reducing service timesContributed to timely billing and collections from credit customersSuccessfully marketed auto loans, increasing the bank's portfolioBuilt a strong customer base and contributed to achieving sales targets.Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.

Kuwait

Improved customer satisfaction by providing insightful automotive advice.Managed vehicle repair schedules for efficient workflow.Assisted in the diagnosis of vehicle faults, improved accuracy in repairs.Greetings and Receive Customer Vehicles for Service and Repair Jobs and raise repair orders on Dealer Management Systems (DMS).Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.Able to provide detailed explanation on jobs to be carried out on vehicle.Provide detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers.Ability to advise customers on the required vital jobs..Selling Value added Services, Service Contracts warranty extended and accessories.Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience.Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.Raise Warranty approvalsRaise special orders for parts not available and follow up and keep customer informed.Prepare Invoices on DMS and arrange for Active delivery of vehicles.Follow up payments of credit customers and ensure collection within stipulated time.Regularly monitor orders raised by me and ensure timely billing.Conduct post service follow up to ensure customer satisfaction.Auto insuranceInsurance claims