• Managed internal transportation by coordinating trucks contractors and factory and obtaining competitive quotes from the trucks contractors.• Handled international shipments by booking ocean freight, submitting Shipping Instructions (SI) and Verified Gross Mass (VGM), and ensuring on-time delivery.• Facilitated sample exports and documents through express courier services and track shipments till it's delivered .•Review documents (B/L, PL, CI, COO...) with the customers to confirm or to amend if needed before sending to completely avoid any mistakes .• Reviewed invoices for accuracy, submitting claims for discrepancies, and liaised with customs brokers for smooth clearance.

• Managed import and export processes by entering shipment details into the company’s system and coordinating import and export documentation.• Facilitated customer deliveries and receipts, ensuring accurate account records.• Handled financial transactions, including bank deposits and Form 4 submissions, and supported treasury accounts and settlement advances.

• Using the CRM, Handling customers problems, scheduling maintenance and installations visits and giving troubleshooting steps and any equipment that can help the customer.