Ahmed Raza Email & Phone Number

Salmiya

. Managing AWS services like EC2, VPC, Network security, VPN, Route53, Transit gateway.• 50-100 changes daily on various firewalls and proxies and scripts over entire Tap group infrastructure.• Configuration and administration of AWS WAF, FortiGate firewalls, Forti-analyzer, Forti-manager.• Troubleshooting of VPN, Cisco, Hp, Aruba Switches and Servers in coordination with multi time zone teams.• Monitoring of applications and servers through CloudWatch, PRTG.• Managing over 30-50 VPN tunnels.• Assist with engineering, planning and maintenance of Enterprise WAN.• Create standard security procedures for Communication Engineering Network.• Technical documentation and diagrams for all the above technologies for peer training and review.• Documentation of all the processes and create project reports.

Kuwait

Kuwait

• Installation and configuration of L2 and L3 Routers, Switches.• Installation and configuration of Call Managers and its related devices.• Installation, Configuration and Troubleshooting of Cisco Routers (3600, 2600 and1800 series),• Cisco Layer 3 Switches (3750 series) & Layer 2 Switches (2900, 3500 series)• Installation and configuration for cisco unity connection • Installations and configuration of Communication Manager (CUCM 8.0 ,9.0,10 & 11.5) • Installation and configuration of Call Manager Express (CUCME)• Installation and configuration of VCS-E and VCS-C (Cisco Jabber)• Adding profiles and allow user with Cisco jabber services • Integration of H.323 and SIP protocols supporting devices• Configuration of SRST Fall Back (on Gateway, CUCME)• Administration, maintenance and troubleshooting over CISCO IP phones having CISCO 2811 Router as the Call Manager to configure extension, user and enable VOIP functioning on the IP phones. • Managing 300 plus IP Telephony users.• Configuration of DHCP Server • Configuring Cisco Wireless LAN Controller• Managing 200 Plus Cisco Access Points• Configured, implemented, and troubleshot layer 2 switching: Trunking, RSTP+, EtherChannel, Inter-Vlan, and HSRP• Leading a project, coordinating with the customer, executing the task as per requirements.• Coordination with L1 technicians so as to guide them in L1 level tasks.• Coordinating with ISPs in case of slowness in the network, errors in the connectivity and other network issues subjected to project tasks and customer network infrastructure issues. • Administration and configuration of Wireless Routers and Access points. • Solving L2 and L3 related network and security issues for clients by visiting their premises. • Troubleshooting the logical and physical problems of WAN• Adequate working knowledge of Cisco IOS & networking protocols like TCP/IP, RIP, OSPF, EIGRP, MPLS & BGP.

Hawally

• OS installation: - Win XP, Win Server 2003, 2008, Win Vista, Windows 7.• Windows maintenance, dual booting, upgrade & update the windows• MS outlook configuration, Outlook backup & restore and troubleshooting• Printer installation and troubleshooting• Installation for Antivirus update & virus protection• Troubleshooting of hardware and O/S• TCP/IP Configuration, Internet Maintenance• User Profiles Backup and Restore.• Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.• Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network• Maintenance, Administration, Troubleshooting and configuration of all the servers connected in the network. Coordinating and resolving network and server or system related issues remotely for the Company offices located overseas. • Coordinating with ISPs in case of slowness in the network, errors in the connectivity and other network issues. • Solving L2 and L3 related network and security issues for clients by visiting their premises.