With a proven track record of driving sustainable growth, operational excellence, and market leadership in the dynamic pharmaceutical industry, I offer a unique blend of strategic vision, operational expertise, and deep domain knowledge. My education and experience in developed countries, coupled with my deep understanding of the challenges and opportunities in developing markets, have equipped me with a 360-degree insights into the intricacies of pharmaceutical operations, from manufacturing… Show more With a proven track record of driving sustainable growth, operational excellence, and market leadership in the dynamic pharmaceutical industry, I offer a unique blend of strategic vision, operational expertise, and deep domain knowledge. My education and experience in developed countries, coupled with my deep understanding of the challenges and opportunities in developing markets, have equipped me with a 360-degree insights into the intricacies of pharmaceutical operations, from manufacturing to marketing, and sales, I am well-positioned to navigate complex challenges and seize emerging opportunities. My ability to foster a culture of innovation, collaboration, and data-driven decision-making has consistently delivered exceptional results. As a thought leader in the pharma industry, I am committed to shaping the future of healthcare through transformative strategies and innovative solutions. Here is an overview of some of my accomplishments:- Spearheaded a transformative organizational overhaul that resulted in exceptional operational excellence, driving significant improvements in efficiency, cost-effectiveness, and quality. - Led a dynamic marketing team to execute successful campaigns that increased market share, enhanced brand recognition, and strengthened customer loyalty. - Overseen the implementation of innovative manufacturing processes that boosted productivity, reduced waste, and ensured timely delivery of products to customers.- Successfully expanded the organization's market reach and customer base through strategic business development initiatives. - Implemented a robust CRM system that streamlined sales processes, improved customer satisfaction, and enhanced data-driven decision-making. - Pioneered the digitization of key business processes to improve efficiency, reduce costs, and facilitate data-driven insights. - Leveraged advanced analytics to make informed decisions that drove sustainable growth and competitive advantage. Show less

· Delivered multiple payer and enterprise partnerships resulting in significant increase in quarterly revenue.· Deployed collections program that helped recover most of the open invoices and resulting in a cash-flow positive P&L in 6 months. · Streamlined patient registration/appointment/follow-up process and executed electronic medical record system resulting in reduced patient wait-times and lowered administrative cost.· Presented regional trends & secured approvals from the… Show more · Delivered multiple payer and enterprise partnerships resulting in significant increase in quarterly revenue.· Deployed collections program that helped recover most of the open invoices and resulting in a cash-flow positive P&L in 6 months. · Streamlined patient registration/appointment/follow-up process and executed electronic medical record system resulting in reduced patient wait-times and lowered administrative cost.· Presented regional trends & secured approvals from the board for expanding the facility into a 60 bed multi-specialty hospital. Expansion kick-off is on track for Q4 2021. Show less

· Led the expansion of the import/export portfolio into a highly competitive new geography (D.R. Congo) and earned close to half a million dollars in revenue with a double digit Gross Profit Margin of within its first year of operation.· Drove expansion into a new technology-consulting segment, providing end-to-end solutions to local businesses in D.R. Congo. The new segment is on track to deliver six digit revenue with significant margins by Q4 2021.· Delivered technology solutions… Show more · Led the expansion of the import/export portfolio into a highly competitive new geography (D.R. Congo) and earned close to half a million dollars in revenue with a double digit Gross Profit Margin of within its first year of operation.· Drove expansion into a new technology-consulting segment, providing end-to-end solutions to local businesses in D.R. Congo. The new segment is on track to deliver six digit revenue with significant margins by Q4 2021.· Delivered technology solutions that helped automate and optimize business processes leading to significant annual saving. · Gathered market intelligence from various African countries to inform business expansion into new geographies and market segments. Show less

· Orchestrated and executed business strategies through the employee sales incentive program which led to more than double revenue and a huge increase in profits within 3 months of deployment.· Secured new government and enterprise partnerships which led to large boost in revenue.· Drove portfolio services by executing specialized clinics in the tribal areas around the region and educating the locals on health and hygiene essentials which led to increased advocacy for the center.

Talent Management and Development: Developed and deployed leadership succession plans and programs at all career levels for future leadership roles. An example is the intensive accelerated development roadmap for top performing young professionals who graduated with key skills for IBM to succeed in the marketplace and achieve competitive advantage Performance Management: Designed and implemented a sustainable 360-degree performance management system to proactively identify and manage… Show more Talent Management and Development: Developed and deployed leadership succession plans and programs at all career levels for future leadership roles. An example is the intensive accelerated development roadmap for top performing young professionals who graduated with key skills for IBM to succeed in the marketplace and achieve competitive advantage Performance Management: Designed and implemented a sustainable 360-degree performance management system to proactively identify and manage low performers across the organization. The non-seller performance management program across various business units engaged all levels of management to pro-actively identify and manage low performers, both at regional and global levelsChange Management: Led and supported various organizational changes across IBM Middle East and Africa. Spear-headed the transition from SAP to Workday for MEA Hybrid Cloud and became the first region globally to complete the transition in the shortest time with 100% accuracy and zero errorsInnovation and Transformation: Created and applied a process improvement plan for requesting and issuing service letters for employees, reducing the amount of time for employees to acquire a service letter from days to minutes; thus, resulting in increased employee engagement and productivityKey Responsibilities:- Human Capital Strategy- Human Resource Information Systems (HRIS)- Workday- Analytics- Business Insights- Talent Management- Talent Development- Learning and Development Programs- Program Management- Change Management- innovation & Transformation- Business Impact- Management Consulting- Problem Solving Show less

Tasked with data analysis and providing recommendations on how to make the communication between the hospital and the insurance provider more efficient and error-free. Based on my analysis, implemented a program within three weeks, whereby both the hospital and insurance providers could communicate the insurance approval codes. The solution lead to a significant reduction in the amount of time for the hospital get paidConducted various studies across Medical Records Management… Show more Tasked with data analysis and providing recommendations on how to make the communication between the hospital and the insurance provider more efficient and error-free. Based on my analysis, implemented a program within three weeks, whereby both the hospital and insurance providers could communicate the insurance approval codes. The solution lead to a significant reduction in the amount of time for the hospital get paidConducted various studies across Medical Records Management Department to understand the flow of records, and how to make it better. Our studies and solutions successfully reduced the time for the records to go through the electronic entry cycle by double digitsKey Responsibilities:- Process Improvement- Project Management- Lean Process Management- Lean Six Sigma Methodologies- Business Impact- Spaghetti Diagram- Problem Solving Show less

Led a team to research on how Watson (IBM's AI Platform) can be implemented in HR. Became a subject matter expert on Watson, Cognitive, and Artificial Intelligence (AI) and provided recommendations that would have a major impact in employee productivity and business. We were awarded as one of the teams, whose recommendation would be implemented across IBM globallyResearched and provided recommendations on resource planning cycle in the organization. Became a subject-mater expert on… Show more Led a team to research on how Watson (IBM's AI Platform) can be implemented in HR. Became a subject matter expert on Watson, Cognitive, and Artificial Intelligence (AI) and provided recommendations that would have a major impact in employee productivity and business. We were awarded as one of the teams, whose recommendation would be implemented across IBM globallyResearched and provided recommendations on resource planning cycle in the organization. Became a subject-mater expert on (human) resource planning, and provided recommended solutions on how to make the cycle more efficient and inter-connected across business units and geographiesKey Responsibilities:- Resource Planning- Workforce Strategy & Planning- Budgeting and Forecasting- Business Strategy- Management Consulting- Human Resource Strategy- Watson- Artificial Intelligence (AI)- Cognitive- Human Resource- Innovation- Problem Solving Show less

Business Development: Brought in $1 million in new business based on my thorough industry knowledge, communication, and interpersonal skills within first three months of getting registered with FINRA Client Relationship Management: Managed client portfolios, monitored their existing investments and proactively communicated new investment options for clients, based on the client’s profile. Received a 100% satisfaction rate, and showed double-digit returns to my client, compared to… Show more Business Development: Brought in $1 million in new business based on my thorough industry knowledge, communication, and interpersonal skills within first three months of getting registered with FINRA Client Relationship Management: Managed client portfolios, monitored their existing investments and proactively communicated new investment options for clients, based on the client’s profile. Received a 100% satisfaction rate, and showed double-digit returns to my client, compared to single-digit returns under previous brokersClient Pipeline Creation: Tasked with reaching out to prospective clients and bringing in leads for new business. My effective management of prospects by state consistently led to the highest number of new investor pipeline for the Miami officeKey Responsibilities: - Client Relationship Management- Financial Solutions- Financial Security- Financial Modelling- Asset Management- Pipeline Generation- Portfolio Management- Effective Communication- Interpersonal Skills- ROI- Research- Sales- Problem Solving Show less

Became the change management champion for the department, leading the efforts towards making the student conduct database electronic. Our team efforts made our campus the first to achieve a 100% accurate transition and zero error file transfers out of the 4 campuses, within the shortest amount of timeBecame the only student adviser to the hearing panel, and participate in the student hearings to enforce student conduct policies and guidelines on campusKey Responsibilities:-… Show more Became the change management champion for the department, leading the efforts towards making the student conduct database electronic. Our team efforts made our campus the first to achieve a 100% accurate transition and zero error file transfers out of the 4 campuses, within the shortest amount of timeBecame the only student adviser to the hearing panel, and participate in the student hearings to enforce student conduct policies and guidelines on campusKey Responsibilities:- Change Management- Automation- Analytics- Client Relationship Management- Problem Solving Show less

Recommended and, upon approval, led property enhancement initiatives from a financial and execution perspective. Designed various feasibility analysis and scenarios to select to best option for property management, tenant management, and overall outlookHandled books of accounts for the property, which included maintaining staff payroll, monthly collections, and expense disbursements. Provided insights, based on accounts management, on how to better handle our revenue and expense… Show more Recommended and, upon approval, led property enhancement initiatives from a financial and execution perspective. Designed various feasibility analysis and scenarios to select to best option for property management, tenant management, and overall outlookHandled books of accounts for the property, which included maintaining staff payroll, monthly collections, and expense disbursements. Provided insights, based on accounts management, on how to better handle our revenue and expense management, to raise surplus funds which can be re-invested for the betterment of the communityHandled human resource management initiatives as well for the company. Made hiring and firing decisions based on the performance of the support staff for the property. Under my supervision, the staff turnover was zero, due to efficient roster and time management for employeesKey Responsibilities:- Costing and Budgeting- Forecasting- P&L Management- Financial Management- Project Management- Human Resource Management- Management Consulting- Workforce Strategy- Roster Management- Time Management- Problem Solving Show less

Compiled a proposal to seek approval for additional budget deficit (amounting to millions of dollars) that the department was facing, based on the UN Audit report and external market research. The head of UN signed off on the approval for additional budget right after the presentation, due to clear, crisp and visual presentation of facts and figures that lead to the deficitDesigned and enabled the team on, an error-proof management system to monitor and approve reimbursements of defense… Show more Compiled a proposal to seek approval for additional budget deficit (amounting to millions of dollars) that the department was facing, based on the UN Audit report and external market research. The head of UN signed off on the approval for additional budget right after the presentation, due to clear, crisp and visual presentation of facts and figures that lead to the deficitDesigned and enabled the team on, an error-proof management system to monitor and approve reimbursements of defense counsel members. The system lead to revealing data-based facts about departments efficiency and reduced the amount of time to approve applications by 50%Key Responsibilities:- Budgeting & Forecasting- Economic Research- Presentation Skills- Data Visualizations- Analytics- Problem Solving- Risk Mitigation- Change Management- Problem Solving Show less

Responsible for market outreach and ensuring that our clients receive a top notch service through our safari company. My clients gave a 100% satisfaction rating, and 25% became returning clients during the following year Tasked with increasing our business partner portfolio throughout the region. My excellent communication and interpersonal skills led me to signing many new business partners throughout East Africa within the first 8 months on the jobKey Responsibilities:-… Show more Responsible for market outreach and ensuring that our clients receive a top notch service through our safari company. My clients gave a 100% satisfaction rating, and 25% became returning clients during the following year Tasked with increasing our business partner portfolio throughout the region. My excellent communication and interpersonal skills led me to signing many new business partners throughout East Africa within the first 8 months on the jobKey Responsibilities:- Business Development- Client Relationship Management- Enterprise Relationship Management- Client Engagement- Marketing Skills- Communication Skills- Problem Solving Show less

Assisted the CFO in company accounts management, using Tally software. Some activities included data entry, generation of reports, compilation of reports and other related administrative tasksLearned about the process of exporting food items to our major clients based in United Kingdom, including sorting, packing, storing, and transporting the goods from Africa to United Kingdom.Key Responsibilities:- Administration- Data Entry- Account Management- Tally-… Show more Assisted the CFO in company accounts management, using Tally software. Some activities included data entry, generation of reports, compilation of reports and other related administrative tasksLearned about the process of exporting food items to our major clients based in United Kingdom, including sorting, packing, storing, and transporting the goods from Africa to United Kingdom.Key Responsibilities:- Administration- Data Entry- Account Management- Tally- Logistics- Manufacturing Process- Accounting- Costing & Budgeting Show less