Managing Commercial Building Segment in the Pumps Division

Responsible for all sales and aftersales activities, from lead generation through close, in an assigned territory. Developing and implementing agreed upon Marketing Plan, which meets both personal and business goals of expanding the customer base in the marketing area. Work within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. Understanding, exercising, implementing and executing any other special duty assigned by Senior Management.

- Identifying and establishing contact with potential customers proactively.- Maintaining contact with new and existing customers to advertise the product sales and deliver a detailed strategy.- Responding to sales inquiries from new and existing customers.- Delivering presentations of the company products at conferences, customer sites and exhibitions.- Meeting annual sales goals and targets.- Installing and demonstrating software at client sites.- Attending user group meetings and trade exhibitions.- Maintaining the company’s contact database management with up-to-date contact, accurate and activity details.- Delivering platform presentations, publications, posters at conferences.- Producing monthly sales reports - Providing feedback of potential customers and members to enhance product functioning and the service delivery.- Ensuring effective internal communication within the Sales, Marketing team and Customer Support and across the company.- Assisting to identify the opportunities for upcoming products, and for development and enhancement of existing products.- Motivating all sales staff to share relevant data about the market in facilitating the ease of retrieval, recording, and use of information.- Negotiating the agreement terms and closing down sales.- Monitoring and reporting the potential collaborators and competitor activities and identifying business threats and opportunities.

- Editorial and publication related activities

Sales Coordinator & Asst. to G.M. FSIPL, Karachi. Primary responsibilities include: - Ensuring sales target achievement annually - Preparing techno-commercial offers of pumps for various projects including oil & gas extraction plants, refineries, fertilizers, power sector, etc. - Visiting customers in-person on as and when required basis to promote awareness regarding Organization, Products and its scope of products & services. Visiting customer sites for recommending ideally suited pump for their intended duty and application- Managing and up keeping QMS (ISO 9001:2008), carrying out internal audits, assisting colleagues on the understanding of QMS and providing awareness regarding Organization, policies, objectives, etc. - Providing assistance to customers & colleagues on pre & post-ordering activities including those of imports, clearance, communicating with Principals, etc.- Providing assistance on management and administration level on letter drafting, sharing ideas that could improve work environment and employees motivation level, ultimately increasing the work output, and similar alike tasks- Communicating on daily basis with customers and overseas Principals to carry out day-to-day activities on various issues - Preparing presentations for use of management to convey shortfalls faced in local territory to overseas Principals, in carrying out smooth business operations displaying market trends, historical price levels, foreign currency fluctuations, competitors’ presence, etc. - Extending support on software issues throughout Organization including online assistance to branches to resolve problems faced by the user; in case of major problem, referral to relevant software support vendor - Imparting training to newly inducted employees to enhance their technical knowledge, awareness regarding products being marketed in the region, customer behaviours, market requirements, product selection, etc.