I was responsible to establish a new line of the business sector in SMARTHOME / BUILDING Solutions as VIMAR (Italian Brand) System IntegratorPartner and after that to study and build another two different sectors● Cloud Contact Center● Schools Learning Management System “LMS”.

Practice Manager for Cloud Contact Center Solution & Intelligent Branch Banking.

Family business establishment in Advertising and Marketing field- Was responsible for building advertising type of business with my family- We Print Your Gift Company now is on of the leading companies in online gifts shop market and is growing up.

Integration, Services and Technologies, is a specialist contact center system integrator. Our focus is on our clients, to facilitate taking their business to the next level; by reducing operating costs and enhancing their customer’s experience.

Network Administrator For OCI

Network Engineer working for a great project MMC (Material Management Center) handling around 20+ sites distributed in many different location in Egypt.- Working with DC network, support any issue & monitoring X25 network- Solving all WAN connectivity issues.- Regular visit for inventory checking for all sites.- Upgrading MMC program at all sites when new release issued - Adding new sites to the system (Fiber, WAN & Wireless Handhelds ,, etc)- Building Project Detailed Documentation (as Built Doc) & updating it when system changed.- Joining test team with different vendors & confirming all site test scenarios before moving any new site into production.

Network Engineer, IIS was my first company I worked in just few days after my graduation.I started my carrier with IIS as PC and Server support engineer, at this this time the company was working with only three vendors (partnership) DELL, Paradyne & Cisco Systems.It was a very nice experience, a very supported start with my carrier DELL PowerEdge servers, SAN & NAS storage, latitude Laptops & OptiPlex PCs, then adding Paradyne DSL modem connectivity tasks & just few months Moved to Cisco department as Network and Security Engineer.Go my First Cisco CCNA & CCDA on Feb 2000 Worked with a lot of projects with different topologies and levels of complexity like:- Cisco PIX firewall small, medium series - Cisco VPN site to site & client to site - Cisco Routers with different routing protocols (Static, EIGRP, ISIS, OSPF etc)- Cisco Switches (Core Switch, VLANs, Trunk & stacking, Port security etc)- Cisco Access Servers at many ISPs sites- Cisco MGX 88xx with STM1 155M links (Mobinil Telecom)It was my first Company, great projects, a lot of technologies that I'm still using it in my carrier life.