As an Assistant Loyalty Program Manager at Majid Al Futtaim, I implement campaigns that drive customer engagement and retention across various channels and platforms. With over two years of experience in this role, I have contributed to the growth and success of the loyalty program by leveraging my CRM expertise and analytical skills. I am also a passionate and creative graphic designer with more than 14 years of freelance experience. I own and operate Ahmed Samir Designs, a graphic design business that provides branding and identity solutions for clients in various industries. I have a strong command of web design, CorelDRAW, Adobe Photoshop, and Dreamweaver, and I enjoy creating visually appealing and impactful designs that reflect the client's vision and values. My mission is to combine my loyalty marketing and graphic design skills to deliver innovative and effective solutions that enhance customer loyalty and satisfaction. I hold a Bachelor of Commerce from Ain Shams University and I am fluent in English and Arabic. I am always eager to learn new skills and explore new opportunities in the dynamic and competitive fields of loyalty program management and graphic design.