Ahmed Sayed Email & Phone Number

Egypt

Egitto

• Configure and deploy new computers, printers, photocopiers, internet routers, and servers to ensure seamless integration into our IT infrastructure.
• Manage and maintain accurate inventory of all IT-related hardware, providing regular reports to stakeholders as needed.
• Proactively maintain and troubleshoot all IT systems, including software and hardware, to minimize downtime and ensure optimal performance.
• Provide timely and effective technical support to employees, resolving software and hardware issues promptly and efficiently.
• Conduct daily checks on servers, internet routers, and access points to ensure uninterrupted operation.
• Serve as the primary point of contact and liaison between faculty, students, staff, and designated personnel, providing technical guidance and support for networks, enterprise applications, and other systems.

Egypt

• Provided comprehensive technical support for an integrated traffic managementsystem covering Egyptian motorways.
• Worked on a project that included toll systems and vehicular traffic monitoringsystems such as AID cameras, weigh-in-motion, over-height RFID, and radarsensors for road safety and law enforcement.
• Collaborated with cross-functional teams and stakeholders to ensure timelycompletion of project milestones.
• Conducted system and network diagnostics to identify and resolve technical issues.
• Implemented software and hardware updates to roadside equipment, ensuring thatdeployed versions were stable and functional.
• Documented troubleshooting and case management actions using a casemanagement system.

Information System Management, Information System

Higher National Diploma, Automobile/Automotive Mechanics Technology/Technician