Ahmed Shaheen Email & Phone Number

Kuwait

​​Civil Service Commission, Kuwait

Responsible for the security and confidentiality of the system data of thecivil service comission of Kuwait, where the data is displayed anduser-specific information in accordance with the privileges given uponhim, and to ensure hiding any information or other data that do not fallwithin the scope of the privilege granted to the user. To ensure the safemanagement of databases and all systems working on them.Categorizing operating group to determine specific privileges, and thenare assigned for each user in the group.● Define systems and operating groups and linking to governmentsectors.● Identify and define privileges on the main systems, subsystems, screens and screen functions.● Define users within each group.● Define privileges of users inside each group on the main menus,sub menus and screen functions.● The ability to add, modify or delete groups or users or systems.

Civil Service Commission

CSIS, a web based Total Human Resources Management System, is acomprehensive suite of HR and Personnel applications designed to provide complete solution for managing human resources and payroll in governmental organizations, or large private organizations according to their business needs.CSIS is a full automation of core human resources processes, manages all human resources information, both administrative and financial coupled by extensive reporting and data mining capabilities.CSIS handle all aspects related to human resources, development, recruitment,career tracking, performance appraisals, vacations, payroll, and all other related HR activities.● Training government employees in using the system.● Software testing and debugging.Assisting in day to day troubleshooting and solving systemproblems.● Identifying key points for improvement in the system.

Ministry Of Commerce And Industry

Responsible for implementing system that improves efficiency and workflow of issuing, managing and renewing business licenses for all personal business or companies in Kuwait.

Ministry Of Social Affairs

WFMIS, a web based Business Process Management and Workflow System, is a comprehensive suite of BPM applications designed to provide complete solution for managing workflow in Industries and organizations for all citizens in Kuwait.

Hurghada, Egypt

Responsible for supporting level 1 incidents, communicating with end users, assisting employees with technical troubleshooting, following standard support procedures, providing proper coverage and continual service improvement.● installing and configuring computer hardware, software, systems, networks, printers, scanners and more.● planning and undertaking scheduled maintenance upgrades.● talking to clients and computer users to determine the nature of problems.● responding to breakdowns.● investigating, diagnosing and solving computer software faults.

Cairo

External management of a broad range of information technologyinitiatives, projects and programs including the creation andimplementation of technology and business solutions.● Seeks ways to apply technology to business processes.● Researches and provides information on technical trends.● Consults with program/project management to developappropriate technical solutions.● Advise on options, risks, costs vs. benefits, impact on otherbusiness processes and system priorities.

Bachelor'S Degree, Computer Science, Gpa: 3.0 (Very Good)

Activities and Societies: Final Semester GPA: 3.99 (Excellent) Graduation Project: Full computer based system and website.

Igcse (Cambridge University), As Level Math And Physics, 92%

Activities and Societies: Honor Physics Award and Best Effort